Great location,

We stayed at this hotel last year and loved it. But after the refurb, it’s even better. Also, it was my partner’s 50th birthday and they gave us a complementary bottle of Prosecco and 3 delicious little petit fours.

Nicely decorated Superior King room but on arrival it was quite chilly. There was a draught coming from the sash window and also some road noise - which I hate because I’m a light sleeper, and I’m very surprised there is no secondary glazing to stop the draught and reduce the road noise. The bathroom was nicely decorated but the tiled floor was cold underfoot - many high end hotels have underfloor heating these days but not here it seems. I did request a room change but I was told there were only ’staff’ rooms available - even though Hotels.com was showing 2 Superior King room available both before and after I’d asked !!! The breakfast room is very stylish and offered a typical choice of food. Lovely hotel but having had a recent makeover it lacked some attention to detail. I enjoyed my previous stay here, a couple of years ago, a lot more.

Close to all amenities. Lovely hotel , would definitely recommend.

Fantastic staff

Nice, spacious room. Great location. Lovely staff.

Exceptional room, impeccably clean and fab staff

Lovely location and great hotel. Ember is one of the best places to eat in town too. Would definitely stay again

Very nice hotel that was very welcoming to my two dogs as well, nice rooms with nice amenities for the dogs. Incredibly nice staff.

Very clean and great decor

Staff and ambience of hotel

Spotless room, very luxurious, lovely sized room, all done well and felt like a real treat. Staff really helpful and friendly. Would definitely recommend.

Lovely room, great staff, very nice place will be visiting again!

Clean room, great location- walkable to dining, Roman baths, Jane Austen museum. I would stay here again!

The hotel has been recently renovated and looks amazing, while keeping the original charm of the place. The restaurant and bar has such a cosy but vibrant atmosphere, with a brilliant menu (delicious) and such kind staff. Every single person who we met was friendly, and we felt so welcomed - as was our dog! Will stay again.

Booked at very short notice and so pleased we did. Excellent, welcoming staff. Spotless rooms with nice little touches

Fantastic stay!

Wonderful service, beautiful room - we hope to stay there again!

Lovely hotel

Clean and tidy from the moment we walked up to the hotel, greeted by the lovely Gerry (hope I remembered the right name!) Room and Staff were lovely, polite and welcoming. Great location of Bath - close to amenities Nice touch by leaving a birthday note & sweet treats in the room ready for our arrival. Will definitely stay again :)