While the hotel was slightly busy due to recent renovations, it did not affect my stay at all. In fact, after an exhausting intercontinental flight, the warm and welcoming service from both the reception staff and the manager was truly appreciated and made my stay very comfortable. The hotel's location in the heart of Windsor is excellent, providing easy access to all the surrounding attractions.

I booked this hotel for a birthday stay in Windsor and it was perfect. The location of the hotel means everything you’ll want to see is within easy walking distance. The hotel was easy to reach via car and had plenty of parking spaces; parking is charged. The staff at the hotel were also lovely. Overall if you’re considering booking this hotel for a stay in Windsor I’d give it a 5 out of 5.

Great location in the centre of Windsor, a couple of minutes walk from the hotel. The staff were very friendly and helpful. I would definitely stay there again.

The staff very good thank you front desk Louis he’s very good and very helpful. Thank you for all the staff very good and kindness. The room clean and nice. Will come back to stay in this hotel again in the future.

Even though there is significant building work being conducted this did not detract from our stay. We were attending the Royal Marines presentation of new colours at the castle and so the location was brilliant for us. The staff were helpful and the day we took breakfast in our room it was excellent.

Everything is beautiful and the staff is wonderful. Looking forward to breakfast!

We loved the hotel but it would have been preferable if Expedia had informed us earlier that the hotel was undergoing refurbishment.

The staff were lovely and what we saw of the hotel was ok but it was a shame the hotel was having work on it. If we had know we would have waited and maybe stayed another time.

The air conditioning was a godsend as it was the hottest days of the year. Daisy the receptionist was fantastic. Very helpful, professional and polite.

Lewis (Louis?) is amazing ❤️

Really helpful staff went the extra mile Nice room very clean with good amenities Work was going on so some facilities out of use but everything else was great and the location is ideal

Beware! Hotel is under construction. Glorified youth hostel small everything room,bathroom etc. Never told hotel was under construction. Felt ripped off for the price.

Fantastic room very clean and really efficient service

Second time we stay here and it was lovely. Clean and comfortable rooms. Would definitely recommend

AC was adequate. Staff were great. Ww did not have breakfast at the hotel

Lovely hotel central to everything

In the hearth of Oxford, walking distance of every think, even the Castle. Parking behind (30 pound) the hotel. Quiet and comfortable room with quality bedding

Checked in hotel as a recommendation from friends who had stayed there before. We stayed 1 night. The next morning we needed to shower and leave early and had no hot water in the shower. We had hot water in the sink basin but nothing in the shower. When we told the reception as we were checking out, he said you should have dialed 0 but the time taken to correct it wouldn’t have been possible due to having showered already and we were checking out. Hotel was going through a major renovation also with limited services.

Renovation currently going on. Otherwise the hotel Staff was Wonderful. Location is Amazing. It is steps from Windsor Castle. Plenty of Restaurants are steps away outside the hotel. Yes! We will definitely stay there again. Thank you Staff at Castle hotel, you made our stay lovely. Tim L.

The hotel made it special as we were celebrating our wedding. There was some building work going on but it didn’t really affect us