Overall Ratings & Reviews Garner Hotel MACON WEST by IHG

The flushing of the commode needs to be improved. Have to flush multiple times. The bottom sheet had little fuzz balls all over it.

Check-in was a breeze and staff was very welcoming. Clean room and comfortable bed.

They stopped partnering with Expedia and didn’t honor the pricing or have my second room that I booked available. This hotel should be removed from the Expedia app altogether.

It was a clean hotel with a friendly desk clerk. Breakfast wasn't that good but the coffee was tasty. No coffee in room was unusual but no problem. We’d stay again.

Check in was easy, room and facility was clean. Nice area. Breakfast choices were very limited and there wasnt any serving spoons or tongs to get the food. People were using plastic silverware to get it and wasnt sure if it was clean or used silverware so we didn't eat any of it.

On April 14, I booked and paid for hotel reservations through Expedia for the stay from April 14 to April 16. However, on April 16, the hotel charged me again directly. I contacted them, and they issued a refund. Unfortunately, on April 17, the hotel charged my credit card again. When I followed up, I was advised to call back on April 18 between 10:00 AM and 3:00 PM to speak with someone authorized to resolve the issue.

Good value

!

Very friendly staff and clean hotel.

Just a very enjoyable overnight stay.

We loved it all. Thank you from the bottom of our hearts.

The a/c was extremely noisy when it was running. The breakfast left a little to be desired—no waffles or oatmeal.

We liked our stay.

Nice and clean.

Great service

Well lit parking lot items I wanted to keep in my car overnight . Back side of the bathroom door could have been wiped down

The hotel is well kept and maintained. Rooms are clean and everything works. The manager runs it like clockwork. Will stay there again.

Very clean, nice staff.

Staff was amazing and bery helpful

Fairly nice hotel but pool was closed when we were there. Friendly staff. Nice location with some shopping and restaurants. The reason for the poor ranking was because I found a cockroach on the bathroom counter before going to bed. Tried to squish it with a towel but it survived and dropped to the floor landing on my foot, which scared the bejesus out of me. I eventually killed it with the garbage pail. Didnt sleep well after that. Kept thinking about the Auntie cockroach from Men in Black. I know we were south but don't expect that in my hotel stay. Pillows also need much to be desired.