Washroom Tap was broken and shower tap was shaking. Staff were rude and disrespectful. There is a big gap in elevator and floor- my luggage cart got stuck twice.

Everyone was welcoming , professional and helpful. room was great clean and comfortable.

Room was nice and clean, however, the front desk staff could be a bit more friendly and approachable. You walk up to them, and they hesitate to greet you, you have to greet them. They don’t really have a welcoming approach- maybe it was just the ones I happened to deal with. Overall, it was a good stay though. No issues with the place.

Great location for business, travel stop over or a base of operation for a GTA stay. Staff are positive and prodessional.

The room smelled and was kind of dirty. The heating was really loud and made it hard to sleep.

We booked three nights. Our initial room had some damage to wall, a dresser drawer and had looked half cleaned. We called down to the front desk and immediately was apologized to and was given another room. The room given was a kitchenette sweet and it was fantastic. Roomy, clean, two tvs one in the living room area (with pull out couch) and one in bedroom. Outside the doors (any door) had a ton of cigarette butts so perhaps some butt collectors so people don’t litter all over ground. Over all the front seat staff were very kind and accommodating.

Cleaning crew make calling with phone with loudspeaker in front of my room, so disturbing customers inside the room. 8.30am knocking the door while we are still sleeping. I never want visit this hotel in the future.

Just average

Perfect place for

Clean. Frequent shuttle service. Quiet. Good cookies

A bit pricy for what they offer.

Breakfast is supposed to be free, it was not. Customers service is poor as i was hung up on a couple of times.

Disappointing and Frustrating ExperienceWe booked this place specifically because it advertised an airport shuttle service. Unfortunately, it was not disclosed at booking that the shuttle is timed rather than on-demand, resulting in wait times of over 40 minutes. Had this been clearly communicated, we would have reconsidered our reservation.Adding to the frustration, staff responses were inconsistent and unhelpful when we tried to clarify the shuttle schedule. Overall, the lack of transparency and poor communication made this stay unnecessarily stressful. I would not recommend this property to travelers who rely on timely airport transportation.

Hotel is well maintained and staff are very professional. Jazpreet the shuttle driver is exceptional. So efficient, professional and helpful. He has such a great attitude and clearly takes pride in his work. Appreciated the tip on quick access to Departure area.

Everything was great

Clean room

We didn’t get to have breakfast because it was too early when we left. Airport shuttle is a nice feature.

Clean room Friendly staff Great Restaurant for both supper and breakfasts.

Excellent place to stay, nice and cozy. I'm not a big fan of having to pay for parking at an establishment that I am staying at for the night, as that should be included per night.

I didn't eat breakfast there