Overall Ratings & Reviews Victoria Palms Inn & Suites

Been staying here for years on our trips to the Valley/Mexico. Always a clean, comfortable room at a good price

Tv didn’t work but it was still simple, comfy and clean

The furniture was old in the room. It was clean. Excellent breakfast

The Chef is very friendly 100% recommended, but the breakfast needs to be improved by managment

The staff were so friendly and helpful though out our stay! The property was clean, beds soft and breakfast and supper was yummy! My husband and I will definitely put Drury hotel on our list to visit!

Property renovated and spacious and clean!

I got to the hotel a little early and asked if I can get a room. I was told NO with a Terrible Attitude, as if I asked something absurd and insane. I immediately left and did not stay there. Be warned the front desk attitude is HORRIBLE. I have run various businesses over 40 years and would immediately fire all involved. Rudest front desk I have ever experienced while traveling for business. Be warned.

Television not functioning. No towels were ever changed out. Noisy neighbors outside all night with no security in sight. Key card not functioning. Room smelled of cigarettes and roaches. No hookups for cell phone charger.

Quiet

I've been going there almost every summer so my kids can use the pool I've always been satisfied

It was good just did not get to enjoy the pool it was closed due to cleaning

My famiky and I loved it. We will definitely be staying there again

Clean rooms, very close to the pool. AC was great and cold. Very delicious breakfast. Staff were helpful and friendly. Pool needed a good cleaning but was nice and refreshing. Overall, very worth a stay for luxury and relaxation.

Comfortable and calm

No hot breakfast Not like the photos when I made my reservation

Staff and equipment are unreliable. The manager fixed my issue but made it clear that it was a favor and my fault. I called and told them that I was stuck at the airport and wouldn’t be able to check in until early morning. That I needed my room to change/shower for a wedding. They understood and said it was ok. Well until I got there. Then I didn’t have a room. It just happened that the manager was there and fixed it. I had prepaid for my rooms. I had called. But yes, it’s my fault, great help under a stressful situation where I’m exhausted and have a wedding ceremony in a couple hours. The hotel is old but ok for the valley. At least it was safe and clean.

Good

The suits are very good , and the swimming pool fabulous.... on the brake fast I will like have more variety

I booked a double queen bed. Was given a single bed. WiFi was down the whole stay. Power was out all night.

Property was clean and well lighted.