Overall Ratings & Reviews Hampton Inn & Suites Charleston/Mt. Pleasant-Isle Of Palms

D

Enjoyable stay. Very friendly staff

Swimming pool

All ok.But expensive

Check in was lovely. Room was excellent - pillows not so much. I wish hotels would provide at least one firm solid foam pillow. Four soft squishy ones just don’t provide any support for my neck and shoulders. Breakfast was adequate, though I would have wished for fruit and hotter water for tea for my companion. Dark roast coffee hit the spot.

Good

The property was great, what I didn't like was Expedia charged me $359.00 for 1 night, the hotel charged $250.00. Such a disappointment, I will never use Expedia again.

We traveled for a wedding and stayed for six nights in a king suite. The staff was excellent, breakfast was fine for hotel fare, but the room lighting is dim and the bathroom set up is less than ideal. The closet is awkward and small, mirrored sliding doors were old and didn’t always cooperate, but the location within the shopping plaza, the comfortable bed and good sheets (I’m picky) and kind staff, compensated for other things mentioned that were less excellent. The pool area is nice and our kids enjoyed swimming on one of our days in town.

It was great! The room we stayed in was on a hall by itself and it was quiet and well maintained. The room was clean and staff was friendly. The kids loved the pool! It was also nice to have a kitchenette to keep snacks and things for the kids. The location was great too with its proximity being close to everything we did on our stay. It was great!

Nice hotel. Very clean rooms. I would stay here again.

Close to everything

I like the convenience of the locations, it was clean, staff was great.

A great hotel near Isle of Palms that is quiet and comfortable. I will stay there again the next time I need a “ beach” break..

This hotel is in a nice location for investigating the the areas around it!

Someone forgot to send the confirmation to the Hampton Inn.We have no room for the night.l would appreciate if someone could explain to me and my husband why we force to sleep in my car.We paid for a room and didn't get one.

Its a very nice hotel

Outstanding

The day we arrived, my granddaughter sat on the right side of the bed on the right side in the left side of the bed pulled up. We went to the front desk, but they didn’t have any maintenance on staff until in the morning to fix the bed later on that day, my granddaughter went into the bathroom to use it, and there was a roach on the floor. She killed it and brought it to my attention. I went back to the front desk and she asked me to bring the roach to her which I did and she agreed that it was a roach. She then told me there was nothing she could do till the manager came in the next morning And would look into giving me a credit on my room, but because I reserved the room through hotels.com. The only thing they did was give me 5000 points on my Hilton account. The manager told me she would give me enough points so I could at least get one free night at the Hilton 5000 points does not give you a free night when I first went to the front desk about the bed the girls seem to have a little bit of an attitude when I came back about the roach her whole attitude changed.

This property has a very Charleston vibe and very close to Isle of Palms beaches, restaurants and shops.

Our room was very nice. There were staff everwhere working on different things and making sure the guests were taken care of.