I booked my stay at the Intercontinental and asked for my membership number to be recorded as an IHG member. Upon arrival I was advised that this was not done and I did not have my points allocated for my stay. In addition to this, I had opted out of my room being cleaned to earn additional bonus points (however, these were also not allocated to my account). I have been advised that Hotels.com needs to provide a 8 digit code in order for this to be

Very nice

Everything was great

Lovely tropical feel and best hotel breakfast imaginable. Service in main evening restaurant not tops...plus limited menu there. Room was spacious and front desk service top notch. The overall property is starting to look a bit tired, needing a refresh in some parts. Pool and lagoon areas exceptionally good.

Excellent for families!!

Nothing

Very sophisticated, lots of varying areas to relax around the hotel and marina. Eating options vast - we chose a Chinese banquet which was great. Nice breakfast.

😀

Excellent stay!

Peace

I was disappointed in the room quality. I was what I would find at a comfort inn at IHG prices. The room smelled of mold and funk and it took over an hour while they tried to "clean" it. But that's not going to clean and we all know that. New room was better but still stunk. All the while the desk personnel were smiling and telling me all was ok. "just sit over there (and be ignored). I felt like it was in a B movie where the robot people are exceedingly nice when planning your demise. It wasn't ok. I think i just outlasted them and they wanted to get rid of me so I finally got the "cleaner" room. I opened the door to air the place out and just endured the mid day heat. There are much better places to stay. Food was pricey and insultingly average. I couldn't be convinced to stay here again. Lots of Bentleys and Ferraris. lot's of sizzle, no steak. If i was an executive at IHG I would want to see this review.

Great property and conveniently located to attend the SCIBS

Bathroom was not properly cleaned

All gud

Nice serene getaway with great facilities, firendly and helpful staff. Great to see Kangaroos at peace around the property. Family or Couple great place to stay.

First time coming back after getting married here in 2021, loved every minute of our stay. We will be back

Excellent resort, wonderful friendly staff, we'll be back. Easy walk to Marina Village

.

Felt like a tropical getaway. Food option which included buffet breakfast at The Cove and dinner at The Fireplace restaurant was was excellent and good value.

Beautiful clean luxurious