Overall Ratings & Reviews Grand Wailea A Waldorf Astoria Resort

Absolutely gorgeous resort. Their garden is out of this world and stunning. Their waterfall pool is beautiful along with their restaurants and beach. Best resort in Maui for sure. A+++++

We stayed here years ago and loved it. The good news is nothing has changed, but at the same time the bad news is nothing has been touched. We had a nice time and things are as we remembered but felt worn by the years and yet the pricing suggests they are keeping it up, which they haven’t. Staff is generally helpful, but there is an undertone that they feel the lack of investment in the property, too.

Need to clean every day room floor I think towels so big it’s waste water should be medium size mix with big one

Not a fan. Rude staff from check in to bartenders. Wish I didn’t waste the money here and stayed at the four seasons. We stayed there next and had a truly incredible experience.

Amazing resort for families, pools and slides were outstanding

Loved it absolutely

We had an amazing stay at the Grand Wailea! Our family absolutely loved the incredible water park—all seven slides kept our 8-year-old entertained for hours. The beach is gorgeous, perfect for both relaxing and playing in the waves. One of our favorite parts was the delicious food by the pool—fresh, flavorful, and conveniently served so we could enjoy every moment without leaving our loungers. Everything from the lush grounds to the friendly service made this a truly unforgettable vacation. Can’t wait to come back! I highly recommend Nobu it is very expensive but worth every penny.

My favorite Maui resort. One thing I was disappointed to see, Nobu took over the spot where the daily buffet breakfast was held. This is the best view at the resort and one of the main attractions people look forward to. The breakfast is held now at the lower Humuhumu restaurant. Same $60 price with no view. Grand Wailea, that was a huge mistake. Nobu should open the space for the morning breakfast. The prime view is closed all day. 😟

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All goog

Beautiful as always they did take away the free beach loungers & are charging $$ which is ridiculous

Front desk staff was wonderful with smiles and helpfulness. Some staff often deferred questions to others resulting in several different answers. The main restaurant did not meet standards and dining at the Four Seasons was a convenient option. Overall a gorgeous property!

Staff was friendly and the property was beautiful. We loved the pool and spa was amazing. I did see some areas and furniture that needed some touch up. But overall a great experience.

We stayed here for my daughter's birthday. The staff is so friendly ! Every night at dinner the staff wishes her a happy birthday. The room was very clean and had a beautiful view . The pools was great and you can walk right to the beach ! The views of the property were beautiful everywhere

Loved our stay!! Wonderful staff! Pricey restraunts but overall loved

Customer service was the poorest I’ve ever had at a Waldorf Astoria :((

Amazing amenities and staff

Disappointed only because it’s our anniversary and was expecting a nice floral lei upon arrival or a nice note. Usually when celebrating hotels make you feel special. Wasn’t the case here.

The grand Wailea is definitely grand! Kid friendly and friendly staff. The spa is a must and the pool experience is fantastic. Everything else is expensive in the resort. Nobu restaurant was fabulous and delicious!

Very nice stay-grounds are beautiful. Staff at adult only pool 7/10-ran into many staff being short in their language to enforce wrist bands. For the price of resort it would be nice to have better customer service. Rest of staff very helpful and kind.