Beautiful classic hotel! Breakfast was pretty good! One thing that stands out are the staff, all of them were fantastic! I would definitely come back and stay here again. Plus, bonus the view of the majestic Matterhorn all the time and especially when you wake up! Thank you so much for giving me and my sister a wonderful stay! For the beautiful people of Hotel Monte Rosa, you guys rock!

The staff and the property were amazing. So much personality on so many levels.

Oldest hotel in Zermatt! - had a lovely corner room with a view of the Matterhorn! Room looked like the pics (with quality swiss heritage decor). Service/reception was excellent and breakfast was delicious! They even called to see if we needed a complimentary pick up/drop off to the train station with their electric vehicle. Reception gave us incorrect info upon our arrival which unfortunately negatively affected one of our activities, but they did acknowledge and apologized multiple times. We enjoyed our short stay before boarding the Glacier Express!

Wonderful hotel. Really comfortable rooms, top notch breakfast and afternoon tea.

Great second visit to Zermatt and second stay in Hotel Monte Rosa. The staff is incredibly friendly and very on top of everything. They go the extra mile to ensure you have a special experience. Highly recommended.

Very nice historical hotel. We had an amazing view. Very friendly staff. Will return back for sure

Espectacular service, spacious room, small town, so walkable distance to everything including restaurants, grocery stores, train terminal, attractions, shopping stores, etc. Staff goes above and beyond to accommodate your needs! Would definitely go back!

We had a wonderful stay at the Mont Rosa Hotel in Zermatt. The staff were exceptional — warm, attentive, and genuinely welcoming from start to finish. The hotel itself is charming and beautifully appointed, with so much character and history. It has that perfect blend of old-world elegance and modern comfort.

Staff very courteous and breakfast was quite good. Amenities (bathroom): should be refilled when empty or nearly empty (hand soap, vanity fair, tissues). Main comment would be on the smell of food in the hotel, especially during breakfast time. Our room was on the 4th floor and the smell was arriving until our room, in the elevator.. and we ended up with clothes smelling food very strongly.

Fantastic location, staff and food!

Beautiful rooms and stay! The staff were phenomenal especially the receptionists. Very attentive to detail and polite! We had a wonderful stay here for Christmas and definitely would come back again!

Loved whole hotel and staff. But there was noise outside of our windows and no view. Overall wonderful !

Centrally located. Had a great cheese fondue. Staff helped us book many things

An excellent hotel! They called us in advance to offer a complimentary pickup from the train station and they arranged a drop off too! The staff are super friendly and helpful. We booked two rooms for a one night stay to be on the Glacier Express in the morning. The breakfast is remarkable! Will definitely come back to stay there again!

Wonderful service. Very central in Zermatt. Amazing history. Bathroom was amazing, but the mattresses should be refurbished and provide pillow options.

Very nice and classic interior and cozy room. Staff was very friendly and helpful

Excellent hotel, lovely welcome and assistance Room was amazing, centrally located and simple but adequate breakfast Anyone looking for a hotel in Zermatt, look no further. Amazing

Monte Rosa is a timeless gem in the heart of Zermatt. The charm of its historic architecture is matched by warm, attentive service and a sense of quiet elegance that’s hard to find. Rooms are beautifully appointed—classic yet comfortable—with views that remind you why people have come here for generations. What makes Monte Rosa special isn’t just its legacy (it was the starting point of the first ascent of the Matterhorn), but the way it balances tradition with modern hospitality. The breakfast spread is generous, the location is perfect (right in the village center, yet peaceful), and the sister property access—especially to Mont Cervin’s spa—is a real bonus. If you’re looking for understated luxury and a strong sense of place, Monte Rosa delivers.

Absolutely perfect in every sense! The staff at the hotel go above and beyond to make you stay an exceptional experience! Breakfast was amazing! I will tip my hat to the staff for finding an alternative means to getting us to the train station with three large suitcases and carrying on bags,as the main road where the electric shuttles ran were closed due to the scheduled marathon event.

Amazing breakfast, comfortable beds, kind people.