Overall Ratings & Reviews Sheraton Kuwait, A Luxury Collection Hotel, Kuwait City

It’s old but has a certain charm. Centrally located for work business, probably not the right choice for a leisure holiday.

The staff at this property are brilliant and go out of their way to ensure you have a memorable stay. The location of the property is awful, it is surrounded by busy roads and freeways.

Absolutely incredible hotel, the service from the moment you arrive is like no other. The location is great, the rooms are spacious and staff are the main reason for its success.

Wonderful stay!

Luxury hotel

Staff is very attentive, rooms are comfortable, hotel has quite a few restaurants, gym is decent. Location is pretty central. The hotel is old but well maintained.

The Sheraton Kuwait is a grand hotel well situated in an interesting part of Kuwait City. It is currently undergoing a muitli-year renovation but this is being done in stages by tower so there is little disruption to guests. The staff are all very service-oriented and go out of their way to accommodate guests’ needs. The rooms are well furnished and the lobby and public spaces are beautifully appointed. There are several restaurants on a high floor serving a variety of cuisines (Indian, Persian, Lebanese) as well as a ground floor restaurant offering a full buffet for breakfast and also at lunch and dinner. The hotel is also a ten minute walk from a park area that contains the opera house and a dozen or so restaurants of its own (as well as a dancing water light display to rival the one at the Bellagio in Vegas). The hotel offers free pick-up and drop-off from the airport as well as ample free bottled water for the room. The only even slightly negative thing that could be said about the Sheraton is that the wi-fi in the room was fairly spotty such that phone calls made via wi-fi would frequently drop and computer connections would have to be regularly reestablished. On balance though, this was a minor inconvenience compared to all the plusses the Sheraton has to offer. It is right next door to the Sheraton Four Points hotel (which has a Starbucks). There is also a gold market tucked behind the hotel with a supermarket on the second floor which is very convenient.

Very nice clean place. Staff very attentive. Free airport shuttle an extra

Excellent in all categories.

Centrally located, close to most places. A bit old, but luxurious.

Clean and quiet .....................................

i always stay in Sheraton it’s clean I’m a good location with nice facilities but the main reason for me to go back is the friendliness of staff

The property is really old and needs remodeling, definitely not worth the price for a “5 star” hotel.

The property was very clean and attractive. The staff was more than willing to assist us in every way. I would stay again.

You get lost between elevators, but clean and friendly staff

The interior is lovely the staff were kind and i will definitely come again

Highly recommend, convenient location, excellent services, and multiple choices of authentic food.

Very friendly staff, very helpful,very efficient. Location is good.

Gym, staff, location, and an over eagerness of staff to help and provide prompt service

Best hotel to stay at for business traveler. Lots of history, great food and excellent staff