Overall Ratings & Reviews Marriott Birmingham

The staff was so sweet! We had to leave early for a lacrosse tournament and the staff went above and beyond to set the breakfast up 10 minutes earlier, so we could eat before we left. We will be back next year!

Place was nice. Bed was horrible. Nit comfortable.

Staff/Michael was very helpful in my check in.

Very nice

Very nice place to stay

Place and stay was great. Staff was fantastic

This was a last minute stopping point and super glad we stopped here! Very friendly, clean, and nice.

Everything was perfect. The staff is great. NO COMPLAINTS.

Very nice hotel. Convenient location. Excellent friendly staff !

Friendly and efficient check in. People were friendly and accommodating

One elevator was down so the wait time was long. My coffee maker in the room was non functional and the fridge did not cool properly. The hotel bedding and pillows were extremely coffee and the staff was friendly.

I arrived early and understood they may not have rooms available yet. I was told absolutely no check in until 4pm (by a female employee) which was fine. I let them know I’d just sit in the lobby. My daughters had an even t at the college across the way, so they had to change in the lobby restroom. Again that was fine because there were no rooms available. Not even 30 minutes later a man walks in announces he’s there for check in and he’s immediately given a room. I walked to the counter and asked he employee (a man had taken over) if the gentleman in front of me had just checked in and he confirmed that he had. I explained I’d been told absolutely no check ins until 4, he seemed confused why I would’ve been told that they had plenty of open rooms available. He checked me in. We got a room on the 6th floor. The hotel is filled with perfume sprays to cover the mold smell. Our rooms AC vent was full oh mold and the walls were painted to cover mold damage. There was food on the mattress and baseboard. There was blood on the bathroom wall and in the bedroom a giant bloody booger or something flung on the wall. The massive window to outside was also covered in black mold. We were only staying from few hours but we were given one partially used roll of toilet paper and that was all. The room was over $200 and this is just unacceptable all around. The hotel is old and run down. I would never stay there again or recommended others stay there.

The staff was very attentive. The grounds were ckean and well kept. Property in a great location.

It was great

Awesome place

We were disappointed in the comfort of the beds and that after we had requested that our beds be made and new toilet paper put in our room that neither services was provide.

Convenient and nice property near shopping and restaurants

Good not vreat

I like that the staff was very respectful and also greeted me with a big smile.

Excellent experience, one of the best hotels stays I have had. Check in was seemless and staff was very courteous and friendly. Will definitely recommend. Thank you!