Overall Ratings & Reviews Baymont by Wyndham Smyrna

Too many smells for a person with allergies, unsafe area.

it smelled like mildew so bad it would knock your head off. got money stolen from me by a guest😡 everyday i had to go get a new key bc mine wouldn't work.

The room was had wasn’t clean, the microwave had old food in it, and the floors wasn’t clean. The towels were very small and no one checked to see if we needed clean items. We had to take our own trash out. The indoor pool had cold water, it was too cold, the dogs barking all night, the highway smelling like weed. This wasn’t a good hotel

The room was just ok, but it has a musty odor. Although it is supposed to be a smoke free motel, the aroma of cigarettes and pot was prevalent in the hallway on the ground floor (where my room was) not far from the lobby. 4 women in next room were loud with profanity laced outbursts in the room and hallway coming and going throughout the night into early morning hours with no consideration for other guests trying to rest. I do not recommend.

It was a nice area. One homeless man stayed around our truck for several days which made me uncomfortable. Fast food nearby. Our room was very clean and well cared for. Friendly staff. Our key card had to be rekeyed 3 times for some reason but they were pleasant about doing it. Not a fan of paying for our ice at the machine. Pool bathroom was not very clean…but the pool was nice (only 4ft deep, good for kids), indoor, had towels and lounge chairs. Closed at 9.

Pool was not cleaned and 4 feet deep, hotel bed’s uncomfortable and bathroom shower smelled old.

Staff unfriendly, gave us wrong key to occupied rooms, exterior entry doors do not lock at night for safety, smelled like weed limited towels (2) breakfast was poor quality. Do not recommend!

it was peace full for me

Close enough to the places we wanted to go see. Price wasn’t bad. Couldn’t complain about room and area being quiet. I read harsh reviews and found them a bit too much. Considering I could have spend a lot more money and if I wanted to find something wrong I could anywhere. The staff was nice and answered any questions we had.

Never enough towels for two people. Breakfast closes at 9, which is too early for me. Coffee machine in room didn't work.

Nice and quiet, but room smelled like smoke.

The visit was normal until I went to pull out the sofa bed and found not one, not two, but three glass pipes. Went to the front desk and they were so nonchalant about it, that they originally refused to change rooms and just offered to "clean it up". This was unacceptable. Once I demanded a refund was when they finally offered another room. The occupants overhead were noisy all night long and made it impossible to sleep. The next morning, I went to walk my dog and discovered a homeless person sleeping behind the shed at the edge of the parking lot. This place is a drug den. The only reason anyone should stay here is to peacefully do and buy drugs. Zero stars!

Missing items in room

You could smell the weed and cigarette smoke in the parking lot. It was worse inside. They’re letting guests smoke inside. Room was dusty and dirty. Carpet was stained. Toiletries were a joke and the toilet paper was the cheapest available. Towels were old and stained. Slow draining sink. No “do not disturb” signs in rooms. Our door keys stopped working an hour before checkout. This is an older property that appears to be being exploited by the current owners with little to no investment.

The temperatures the week i stayed where in the 40s at night and in the 60s for a high for tgat week. The indoor pool was freezing because there said it should be warm enough outside this time of year so they had the pool heater turned off. It was supposed to be an indoor heated pool and the only reason that I chose this hotel.

I wish the pool would have been heated but it was very clean!

Breakfast was terrible open containers of milk, orange juice and butter. Stale muffins. Coffee maker in room was broken.

The whole hotel was smelling weeds

Good compound

If you want to get treated like you don’t matter to this hotel, then please stay here. You’ll look forward to arguing with the front staff & the room service. You want to go chasing (or being bounced around) the staff for things like towels, toilet paper, keys that actually work & be told to complain to the manager about the hotel providing room service ONLY every two days, then this is thee place for you to stay! Will not come back here as I shouldn’t have to be chasing staff for simple things are are supposed to be provided (and upon asking for them) by the hotel. I had to snap at the front desk staff in order for them to put in effort to get me toilet paper! Also, for a non-smoking hotel, this place was a full on smoking 1st & 2nd floor. welcome your sanity aboard!