Comfort Inn Franklin Highway 96

Explore Comfort Inn Franklin Highway 96
6,8
Pleasant
From 1.001 reviews
Cleanliness

7,0

Room Comfort

7,4

Location

7,2

Service and Facilites

7,6

Traveler Reviews Comfort Inn Franklin Highway 96

Number of reviews per page
20
40
Top reviews
Cindy
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Could have been. Better
Thomas
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I would never recommend this hotel. We were there 4 days. There were only 2 bath towels which were replaced every 3 days. No one emptied our trash. My husband took it out. The room was small and needed updating. The breakfast was terrible. Hardly anything to eat. I was lucky to get cheap yogurt. Great value brand. Ironing board was missing. The phone didn’t work. It didn’t have a dial tone. We won’t be staying here again.
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Frank
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No blackout curtains in the room.
Aleta C
icon-Leisure
Leisure
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I didn’t like that the stuck a receipt for my stay to the outside of the door rather than underneath the door. I would have preferred not having my name and address and my being a solitary traveler available for every group of construction workers in the hotel to see. Maybe I should lower my stars to two, the more I think about it.
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Tracy
6,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff was friendly. Bed was comfortable. The room had ants. There was black on the wall next ro the shower.
Yolanda
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Leisure Family
2,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel is in desperate need of renovations. As soon as we entered our room, we were hit with an overwhelming odor, a moldy bathroom, and visible stains on both beds. We requested something to help with the smell and were handed a bottle of wood cleaner — not exactly ideal for freshening a room. We asked to switch rooms, and while the second room smelled slightly better, it also had stained bedding. Both rooms were dark, outdated, and felt unclean. We ultimately decided to check out early. Definitely would not recommend until significant improvements are made.
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Louis
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Large Hot Tub in room. Room was extremely clean. Staff was friendly. The breakfast was sub par but lots of places to eat around the hotel
Kenny
2,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Just fair. Dirty. Run Down. Diisappointing
THOMAS
8,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It was good.
Mike
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Toilet seat very loose.
Kennedy
icon-Business and Leisure with Children
Business and Leisure with Children
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hot tub was nice. Could’ve been a little cleaner, breakfast was good. Still have a hold on my card 3 weeks later
Verified traveler
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

No tv remote in the room, had to ask for it. Couldn’t figure out how the curtains closed. Was not very clean. Ice machine broken, no sign to say that. AC unit was very loud. Housekeeping came by at 930a & continually knocked, even tho check out is at 11. Room smelt like cigarettes when I walked in.
Adam
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We arrived to find the indoor pool that was advertised is filled in with concrete. Then the ice maker was broken. We had a jacuzzi room but only had 2 towels. When I asked for more towels the man at the desk seemed very irritated that I would need more than 2. Finally the A.C. in the room leaked water onto the carpet. And not just a little. By the time I got up the next morning we had a moat around the bed. Standing water. That explains the off smell the room had. Overall we were very disappointed. We routinely stay with Choice hotels and this was by far our worst experience ever. Avoid this place as there are many more options nearby.
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Joe
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

N/a
Graciela
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everything was fine
Wendi
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Check in was quick. Unfortunately i got the rim across from the elevator, and the door closes very loudly.
Jennifer
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Just a quick 1 night getaway and we were pleased! Hotel is clean & quiet, staff was very friendly.
Graciela
icon-Leisure
Leisure
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The places clean that's quiet and it's a good property The rooms are good and the staff is real nice
Sandra
icon-Business
Business
10,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Staff was amazing. Very helpful!
Roberto
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great service
Number of reviews per page
20
40