Overall Ratings & Reviews Boca Plaza by Lowkl

The room is nice & there’s a nice restaurant with entertainment in the Hotel Lobby. The walkways outside of the rooms are not so clean. The garbage cans are overflowing

We have been traveling to Boca for over 12 years. We have stayed at the Boca Plaza multiple times a year. The hotel has gradually declined. Ever since Covid and a third party taking over, it is difficult to speak to someone at the hotel directly. We often wish to get a certain room but since communication is difficult we can’t even put in our request. The site needs repair. This past visit the guest elevator was not working for over a week. Towards the end of our stay the service elevator also did not work!!! Very difficult to get your belongings up or down especially since my husband has back issues. Additionally, during our stay on several occasions outside guests coming to the Tiki bar brought their dogs. They allowed them to roam not in a leash. On one occasion the dog went swimming in The pool!!! We have a dog, so we like animals, but not everyone does. I certainly don’t want to swim where the animals are swimming! Ceiling fan in room was missing one blade. You could not use on medium or high without a terrible noise. The mattresses were lumpy. They used to be very comfortable. Tiki bar seemed to close very early. Earlier than the advertised times. The internet is spotty at best. Considering everything operates off the internet it might be time to upgrade. The hotel could use upgrades in general. We have definitely researched other options for the area. It’s a shame as the hotel is located in a good spot for us and not too many offer a private balcony.

Shower was leaking and had water under the frame. Daughter was afraid she was going to fall through floor. Bed was old with worn out springs that creaked...sloped to one side. Definitely wouldn't stay here again.

My girlfriend and I really liked the tiki bar. Sat outside for a few hours. Had a few drinks and just enjoyed everything about the hotel.

It is a quiet hotel

Other than the unfriendly counter person at check in, my experience at Boca Plaza was good. I had done a pre-check in online for my pre-paid room. I Uploaded driver licenses of guests, added a current photo, and gave credit card info for security deposit authorization. At check in for room key, stated she did not have access to credit card info and required another credit card and proceeded to charge $100. on my debit card for the security deposit, which put a crimp on my spending money for the weekend. The elevator was out of order, but was able to use the service elevator. Housekeeper helped me with getting my key in the lock. Door was old with several old key pads and locks. but was secure. Room was very clean and well equipped. I really liked the colorful tropical plants and trees outside on the balcony. Didn't have time to visit the pool or restaurant on this stay but our overnight stay was quiet and pleasant. At check out clerk wished me a Happy Easter and enquired if my stay was pleasant. Still waiting for the 100.00 to be refunded to my bank, but I would definitely stay here again.

It was a very nice place and felt very homey.

Hotel rooms old and dirty, in need of remodelling. Main elevator was not workimg when we checked in, so we had to use the service elevator to the 3rd floor. When we went to leave, NO elevators were working, so we had to lug all bags down 2 flights of stairs. Check in was slow. Not a 3 star hotel by far!

Decent stay, did the job.. a bit dated a bit date and important amenities like the elevator was broken good thing I’m in shape. I was on the 4th floor.

We had a late flight into FLL so we called in advance to confirm check in. We were told it was not a problem and the front desk is available 24/7. When we arrived there was a handwritten note on the desk stating they were gone for the night only to return at 8am the next morning. We had to go elsewhere and still have not heard back from this place.

Fantastic company

Was good

The website, even the picture on this survey, is very misleading. It makes the property seem much bigger than it really is and much more up-to-date. The entrance was cute, but the indoor fountain was not working, and the inside was very dated. Our toilet in our room remained clogged the 4 days we were there, even though I reported it. The plunger in our room was also broken and never replaced. The interior elevators were down, but yes, we were allowed to use the service elevator on the outside. It was very slow. Our check-in took about 40 minutes due to internet service. I was being asked to upload a picture of my driver license and my face to their site from my phone and then from their phone, neither worked. It was finally worked around somehow. The pool area from the outside appeared very overgrown and uninviting. We never use the area because of this and the size being unwelcoming. We will not be staying here again.

average hotel

Bed had a huge depression in the middle and extremely creaky springs, only two small, old bedside lamps for light in the main part of the room, weather stripping around front door was worn away and there were big cracks along the sides of the door, coffee maker in room but no coffee or filters, elevator was broken, sliding closet door was rusted in place, two keyless entries but neither worked, front desk staff took the time to finish their conversation about the new housekeeper before checking me in, coffee in lobby was sour and there was no milk or cream, only powdered whitener. Business area was two desks in the main corridor off the lobby, only one of which even had a lamp. My room was across from the ice machine, which made noise all night long. Only positive is that for such a rundown hole it was reasonably clean, at least in the room.

Always amazing

Ok for short stay

Not a bad spot a little run down but overall nice

Really good food options close by! Nice pool area.

Good place