Super 8 by Wyndham Salem

Explore Super 8 by Wyndham Salem
7,4
Pleasant
From 647 reviews
Cleanliness

7,4

Room Comfort

7,6

Location

8,6

Service and Facilites

8,0

Traveler Reviews Super 8 by Wyndham Salem

Number of reviews per page
20
40
Top reviews
David
icon-Leisure
Leisure
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bathroom was very dirty and room had roaches and other bugs.
araselit
2,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was dirty
Elizabeth
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

No one was at desk for check in - when they eventually sowed up - we were told multiple times no smoking - which we don’t smoke - so no problem - got to room one key didn't work got the door open to king room and all we could smell was smoke!!! Plastic was wrapped around smoke alarm, tissue was shoved in peep hole, burn holes in bed cover and crumbs/crap all over floor. They did move us to a 2 queen room that at least smelled clean. Maybe vacuum not working because stairs & hallways filthy. No one at desk when we went to check out at 7:15am a person sitting there drinking coffee said no one in yet if you want a receipt you have to leave your name room number and email and they will send a receipt- ridiculous will NOT be recommending
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Linda
icon-Business with Children
Business with Children
2,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beyond saving by remodeling. I'm not picky, and certainly not above staying at a cheap motel. But come on, it shouldn't be this gross. I know this place is inexpensive, and I didn't expect a lot. I choose it vs the other hotel next door because we were literally only spending about 7 hours there to sleep. Checked in at about 2am, checked out at 9am. First the older lady cleaning the room across from us in the moring at 7 am was so LOUD talking to another male staff (her voise was shrill!) that I finally got up and opened my door to tell her to "SHHHH". So rude to be so loud that early. She looked at me like I was the problem. The mold, dust and general condition of this place is horrible. I actually checked our sheet for bed bugs because I would not have been surprised if there had been. We slept in our clothes anyway, because I really didn't even want to touch the sheets. Mold everywhere, bathroom, walls in sleeping area. It's a dumbe thing, but I have no idea why anyone chose to mount the iron and ironing board in the middle of the wall next to a bed. Makes a narrow pasage even mores, besides unsightly. We choose not to even shower in the morning, the bathroom was so disgusting. I can't believe they rent this out!!! And based on the room, there was no way I was going to eat or dring any complimentary breakfast at this place.
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vl
icon-Business
Business
2,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nothing to like…. Place was disgusting and AC did not work in 100 dergress temperatures
Steven
icon-Leisure
Leisure
4,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room had very old furniture, ripped carpet, 7 layers of caulk on the tub. The hallways had debris tracked up the stairs and through the hallways. Breakfast (at 6:10am) had apples and coffee, cereal but no milk, a waffle iron but no mix.
Serina
icon-Leisure
Leisure
2,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

roaches everywhere… i checked in the first night and saw roaches all over the room within 5 minutes of being there. i left and checked out immediately and they refused to get me a refund for either night. they pocket $150 off of me even though i didn’t stay there because THEY had roaches. greedy and nasty
Serina
icon-Leisure
Leisure
2,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

my room was infested with roaches… i wasn’t in there longer than 5 minutes before seeing multiple on the furniture. I left immediately and now the hotel isn’t giving me my money back even though i have photos and video proof. just horrible
Sarah
icon-Family
Family
2,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was great but the overall place was humid and damp which meant it smelled that way. Found some unidentified gel smeared on the nightstand and it just wasn't a comfortable or clean stay.
Kimberley
2,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Sheets had burn holes in them. There was cockroaches in our room. We were on the first floor and the manager or owner of the place walked by and was peaking in our window
wayne
4,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Not clean, everything broken, clearly on hard times.
Mike
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

When we first entered the facility, it smelled like urine. It is an old building. Then when we entered the room, the first light didn’t work when we flipped the switch. The room had some trash in it. The shower did not work. Breakfast was minimal and the OJ was sour. When we went to leave, an elderly lady yelled for us to not leave. She didn’t speak English and wanted to look in our room before we could leave. We struggled to get back in the room. Then she tried to sell us a soda before we left. It was very unprofessional and made us feel very uncomfortable. My daughter did not feel safe. I would not recommend staying at this facility.
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james
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Needs lighting in back of property.
Verified traveler
6,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Pillows smelled like cigarette smoke.
patrick
6,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was ok needs updated Building is dirty
Aliandra
icon-Business
Business
2,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very sketchy no one was there including staff. Went next door to the quality inn and got a room. Later found out apparently the guy that works in the lobby at the Quality in ($15 more) also works at the super 8. Felt weird at both places maybe go to next town over?
Richard
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

While fairly clean, this Super 8 is in dire need of updating and repair. Plainly said, it was a place to sleep passing through the area. You get what you pay for.
Glenda
6,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff was great. Bed was great- very firm. Hotel was outdated. Stains in shower around drain.
Tara
icon-Business with Pet
Business with Pet
2,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I honestly rarely fill these reviews out. After the stay at this hotel, I absolutely had to in hopes it saves someone else the extremely unpleasant experience and hassle. I traveled 6 hours to this hotel. I searched online and the photos I seen from the hotel were great, looked very clean, pet friendly a bonus, free breakfast in morning, and was right off the interstate. Sounded like a gem. I paid my deposit for dog, and early check in fee of 30 dollars before 3 pm lol unreal. I got to my room, I was already on a time frame, and wanted to puke immediately. The light switches were extremely sticky, the gooors you could hear your shoes stuck to as you walk, the ceiling in bathroom was covered in molded plaster, shower curtain shredded, the toilet was still absolutely dirty, the covers on the bed had stains all over them, the sheets were beyond gross and shredding also, the curtains were pure yellow and brittle, the grass was so high it was above the window, the recliner chair was covered in spilled stuff or stuff from other places I am glad I never found out. I had at this point an hour left to get ready for a meeting, but I had to call and tell them absolutely not! He then sent me to another room, and it was a little better not by much. The floors were disgusting, the curtains again yellow and sticky, the bathroom absolutely nasty, and the ceiling was covered in molded plaster, and the toilet barely flushed. I can not even make this up, and I rarely fill these out.
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SHELLY
icon-Business
Business
4,0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

We were there for business. Four out of five rooms had roaches. The one room with no roaches had a toilet that didn't work. They offered a 5gal bucket to use for flushing! We won't be back!
Number of reviews per page
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