Leonardo Hotel Cheltenham

Explore Leonardo Hotel Cheltenham
8,2
Very Good
From 1.001 reviews
Cleanliness

8,6

Room Comfort

8,4

Location

6,6

Service and Facilites

8,6

Traveler Reviews Leonardo Hotel Cheltenham

Number of reviews per page
20
40
Top reviews
Andrew
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

All good apart from room was extremely hot!
Lisa
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was comfy and clean. Early checkin which was great as we had a wedding to attend close by. Breakfast was good with great choices. Definitely recommend.
Thomas
icon-Business
Business
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff are always good. I find the rooms dark. In general need of a facelift.
Cb
icon-Leisure
Leisure
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean comfy spacious room and finished off my stay with a lovely swim
Donna
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent hotel. Would definitely stay here again. Staff were all excellent & very friendly. Breakfast & evening meal lovely. Only fault was 1 member of staff when checking in for which previous feedback was given who just wasn’t very friendly. But this didn’t spoil our visit & would definitely recommend this hotel.
Lalit
icon-Business
Business
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Would have preferred more lighting and proper USB ports for charging
Rachel
4,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We asked for a standard room with a doble bed and we got a room with one doble and one single so we almost couldn't move in it. The unit had a strong chloride odor that was impossible to stand and the only solution that they presented was to spray the room with Febreze which made it worst. The lift was out of order but nobody inform us about it Not the best experience!!!
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Thomas
icon-Business
Business
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I regularly stay at this hotel. Staff are friendly and helpful. Bar area is nice and food menu is good. Pool, rooms and hallways could do with refurb but are ok. Shower curtains feel old fashioned now and plumbing is often noisy. There is also a general lack of AC in rooms and fans are insufficient replacement. In general its fine, hence my regular return. One comment - car park charge of £7per night is extortionate, its not like they lack space.
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susan
icon-Leisure
Leisure
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Convenient location. Great value for money. Room had everything we needed. Would definitely stay there again.
SANJAY
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

good hotel with good cleanliness
paul
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Friends and Family
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very clean, very welcoming place, great that they sorted us interconnected rooms, pool and spa were a great addition. Breakfast was amazing too.
Thomas
icon-Business
Business
8,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I regularly stay at this hotel and find it meets my needs. Gym is good and the pool is a bonus, whilst it is small and could do with a refurb, nice enough for a quick dip after work. (Gym staff provide locks and towels for hotel guests) On this instance I requested to stay on the ground floor as recent stays in rooms on the first and second floors and they were unbelievably hot. Ground floor room was fine and met my needs perfectly. Bar is well stocked and food options plentiful. Staff always pleasant and welcoming.
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F W P
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The reception staff didnt explain that the 20% discount food and drink coupon given to us does not apply to having breakfast. As a result we had to pay more at the hotel restaurant.
Duncan
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Not suitable for older pedestrians. Annoying lifts - always in use by staff and trolleys. Bath/shower difficult for older guests Otherwise excellent!!!
Tom
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Reception staff Jenny was excellent throughout our stay, very helpful and professional, the room for three was fine and house staff did their job perfectly well. Gabby in the restaurant, where we ate on two nights of our four night stay was very personable and ready to converse with us Overall a very enjoyable stay, thankyou
Benjamin
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff were brilliant and there were nice, clean rooms. A very pleasant stay!
Sukhi
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Last minute booking, standard family room for 3. Room was a decent size, comfortable beds. Only thing I would change is a longer shower curtain so it fits properly inside the bath. Used the the pool in the morning. All the staff we encountered were friendly.
Linda
6,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff very helpfulband apologetic for very slow service when ordering food and drinks.
Verified traveler
icon-Business
Business
8,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Amazing reception, great gym, perfect breakfast, but no air con and pillow (both available) quite big.
Ka Hung
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Always won’t let you know. With air con.
Number of reviews per page
20
40