I’ve stayed at the same hotel in Sheffield and it was excellent. This stay was just a cheap stop over on our way home from down South so I wasn’t expecting too much. The property is dated but it’s had some upgrades and is a large hotel. There was no air conditioning in the rooms though which meant we did not sleep all night. My kids were in the next room and were up all night. There were fans in the room which provided very little help with the heat and the windows only opened slightly due to safety. Cold water in the rooms would have been a bonus. I can’t quite explain the heat and how we had to try and sleep with no covers, clothes and at the end of the bed to try and get some cool air. There was a small fan and a cooking unit which didn’t do anything despite being on and the noise added to the discomfort.

I enjoyed the stay and it was peaceful. Loved the leisure facilities. Breakfast ok as its the basic intercontinental. Environment good and cool but it would be nice for cool air fan to be available in the room if not AC to accommodate the current hot weather. Also, TV is not a smart TV to reflect the standard of modern hotels.

I was fortunate to have aur conditioning but I reckon only 1/6th of the rooms have aircon. Not ideal given how hot things have been and will be in future.

For some reason I remember the hotel having AC and one of the main reasons to book the hotel again during an extortionate warm week. Not only did the rooms not have air conditioning but the floors get warmer the higher up with the air units on the 1st and 2nd hallways blowing warm air and the rooms, especially the South Facing ones on the 2nd floor getting heat from the roof and the window, with warm air blowing down the hall, leaving the room steaming hot for most of the night. Leaving open the window allow some cool early morning air inside along with ample traffic noise. The ground floor was however nice and cool. Staff were mostly friendly, especially the bar staff however the behaviour from some on reception seemed somewhat odd.

Really friendly staff, we were a little put off as we arrived as it looks a bit dated. However, inside looks newly refurbished.

Clean room. Reasonable parking. Loved the added extra activity ( bear hunt ) for the kids. No AC, which was a surprise to us but was not unreasonably warm with the window open.

Fire alarm set off twice by another guest, so had almost no sleep.

Premises are located in a good location to all amenities, well presented, staff service was good, gym pool area facilities were really good and easyly accessible. Food was very good and staff member Gabbi’s ( young lady seamed of Latin nationality with brown hair) service was excellent as she was very polite and happy to make sure we got our breakfast choice and made our dining experience very joyful. We wish her the best in her career with your hotel. Room was clean and comfortable with everything we required. Staff at main check in desk were also very friendly and helpful We hope to return soon

An aging building, AC a bit hit and miss.

Just amazing and helpful staff. Thank you

Fantastic service from start to finish. Amazing staff. Couldn’t be any more helpful

The stay exceeded our expectations. Very comfortable room, friendly staff, a good breakfast and added bonus of a swimming pool represented good value

Great breakfast and helpful staff.

Nice hotel in a good location

Unfortunately we were woken twice in the night by fire alarm activation. Had to vacate hotel for 20 minutes each time. Apparently someone activated a break glass. One alarm is unfortunate but not happy the alarm went off again before the hotel staff found the break glass had been activated. Other than a broken sleep the hotel room was very comfortable just a little warm due to the weather. Two fans were in the room which helped. Parking charged at £7 is not good. Should be free for guests.

Outstanding staff with great personalities throughout the hotel. Willing to help and made our stay extremely enjoyable. Collectively, probably the best hotel staff I have had the pleasure to meet. The hotel was clean, comfortable and had all the facilities you could need. Had a lovely swim and used the steam room, that was enjoyable. Enjoyed our 2 course meal and after dinner drinks. The only downside is the continuation of the franchise to charge for parking. The room was well presented, clean and comfortable. Have stayed in its sister hotel in Wolvercote and this was the reason I booked for our group of 4, as that was a great experience also. I recommend both hotels and woukd definitely stay again.

Superior room was decent, but hugely let down by lack of A/C.

Enjoyed a pint on the terrace, staff always excellent

I had a lovely stay, I travelled alone and felt very safe. The pool was lovely. Didn’t eat there so can’t comment on the food. Be aware that there is a parking charge of £7 per 24 hours. Not a problem but I don’t recall it being mentioned during the booking process.

Clean good sized room. Unfortunately no air con but fan supplied. Good choice at breakfast and plenty of parking but you do have to pay which always irks me at any hotel.