Very good location

Nice location

The staff was friendly. The only issue is parking finding a spot was a bit difficult sometimes.

Lived this property. Right on the waterfront...there was a movie in the park, the night we stayed. Our room was lovely. Super comfy bed and pillows. Lovely little breakfast in the foyer and we could enjoy our breakfast on the patio. My only regret was that we had only booked one night!!

Poor maintain hotel. The hallways smell like urine or dirty water. It seems that there was no AC in the hallway since it felt lots of humidity, unless it was the second floor. My room the AC was licking and did not noticed until the last day when the carpet was wet. The carpet had a horrible smell. I’ll say that pretty much the second floor carpet had a horrible odor.

Staff was nice. Property was okay. Rooms are not cleaned properly.

We stayed for a few days Aug 4-7, the room was clean but we found a harmless bug crawling on one of the beds as soon as we walked in which we found odd. Also there were fruit flies in the room. Toilet was functional but the shower had no pressure and the tub was slow draining which was disgusting since the water was ankle deep while taking a shower. I understand that this hotel is old but the rooms were quite dated and needed renovation all around. The pool was nice, I believe it was a salt water pool which we liked. The only redeeming factors for this hotel is the location, AC and price. You pay for parking around $22 which is fine due to the price of the room and we always found a parking spot around the hotel. I would only stay here again due to the price and location but nothing else.

Very convenient location to Spencer Smith park and downtown Burlington Weekend parking can be tight as the lot is not owned by the hotel Desk staff were friendly and helpful

Very polite & knowledgeable staff at front desk. Room was very clean and comfortable. Complimentary breakfast while sitting outside over looking Lake Ontario was a great way to start the day. Excellent restaurants within walking distance. Will definitely book another stay.

The front desk staff were hit and miss, some were very helpful and others didn’t seem to care. The room itself was OK. It was very humid with no ability to control the AC. The location couldn’t have been better, it was right on the waterfront. Parking was a public parking lot with no guaranteed spots to park, and was quite expensive ($22/night)

The location of this property is wonderful. We parked our car and did not use it again until it was time to leave. Everything is walking distance. We were able to walk to the museum and the art gallery. There are many very good restaurants right across the street and the boardwalk and the lake r literally right there. The only complaint I have is there are no drawers to empty your suitcases into. I do not like living out of a suitcase. Even if just for a few days and this was disappointing. Aside from that, it was very nice.

We had a room on the lower level. It was the middle of a heatwave and it was hot down there. The halls felt hot. Room had air but it was so damp with it on. Room was very damp the entire time. Breakfast is in a very small room with one way in and out and it’s busy. Lobby looks nice. You can eat outside. Breakfast was meh. Pool was shut down on our day 2. The blinds in the rooms are in rough shape. Kids enjoyed it. Location was great for the lake and street restaurants.

You have to pay for parking lot.

Hotel is located right in the heart of downtown close to everything you need. We had a park view room however couldn't see park due to 2 big trees growing right outside our window Breakfast was ok nothing special. Pool was nice, weight room was in adequate. Too small and not enough working equipment

The breakfast that was included with our stay was extremely disappointing. Everything was cold, and the eggs honestly looked like I don’t even know what — they were so unappetizing. When you see “breakfast buffet,” you expect things like scrambled eggs, bacon, pancakes, French toast, etc., not whatever this was. The food was cold and just not enjoyable at all. The breakfast area was also very small and disorganized. Guests were constantly pushing past each other, and I was bumped so many times. There should have been a staff member there organizing the flow and making sure things ran smoothly, but there wasn’t. I’ve stayed at other hotels where the breakfast area was much more organized, so this was very disappointing. Because of the overall experience, especially the breakfast, I would not stay here again. I actually checked out early because I was so disappointed and just wanted to get home. The checkout experience was also frustrating. The staff member at the desk never asked how I wanted to pay and simply charged the credit card that was on file. The hotel information clearly states that debit can be used at checkout, so I expected to be asked which payment method I wanted to use. Instead, the card on file was charged without asking me. I found that very unprofessional and unnecessary. Overall, this was a disappointing stay, and I would not return.

Great location, helpful staff, clean property. However, the hotel could do with a little extra maintenance. Despite having a lake-facing view, the tattered shades could not be raised, therefore making the view impossible to enjoy. Overall, would still recommend. Buffet was not the greatest, but the view from the lakeside terrace made everything better.

This is a good hotel in downtown Burlington by the water. It has a lot of stores and restaurants everything accessible. The room is very clean and friendly staff I will highly recommend this hotel.

It was right on the lake with lovely views.

Not the most modern place but ideally located and well maintained

Calm