Overall Ratings & Reviews TownePlace Suites Tempe at Arizona Mills Mall

Good service lady was great

Bathtub looked liked dead body drainage, absolutely disgusting.

Veey nice wound stay again.

This is one of the best hotel in AZ. I’ve been going there for years now and I always loved the breakfast served by the hotel and the staff is always friendly.

Good place to stay for the price. Complimentary breakfast was a bonus.

My stay at this hotel was okay…I loved the size of apartment….

The room was great - clean, quiet, comfortable. Loved the kitchenette. The breakfast is good. The employees are friendly and helpful. And the price was good. I'd stay here again!

Great condition and upkeep i side and outside. Breakfast was good and well-stocked and managed. The area was a bit noisy. One night I woke up by a loud bang outside. Other evenings traffic noise can be heard till 10-11 pm. Great place for a relaxing stay, otherwise. Fair price and great value I think.

Breakfast items were not kept hot. Eggs, meat, potatoes & oatmeal were all cold every morning. They also tagged on extra fees (said because we went through 3rd party) that ended up room was about $100 a night more than advertised. Just need to question all extra charges ahead of booking next time.

The facility was standard; nothing terrific. However, there was a very off putting odor in our room. I think it was the glue under the vinyl flooring. It was stronger in the bathroom and dissipated the farther away we stood. Thank goodness the bathroom was not attached to the bedroom. Never used the shower so I can’t give a rating on water pressure.

The place needs maintenance. Bath tub is peeling off, ceiling has some rust above the bath and the room needs to be deep cleaned. We called ahead for a crib but it wasn’t ready when we arrived past their check in time. Front desk has poor customer service. Housekeeping is every other day. They did not pick up our trash considering we have a baby with us. I wouldn’t recommend this place although it was accessible to many areas and the breakfast bar is decent enough.

Quiet

We had our two dogs with us and property had lots of grassy area on site as well as a park across the street. Nice full hot breakfasts, different every day.

Have never stayed at a TownePlace property before. The room was clean annd spacious and the kitchen was so great to have. Plus their beds are soo comfy I didn’t want to wake up :).. I’ll be back !!

Shower was cold

Friendly staff, clean room, comfortable bed, very big selection of breakfast foods and beverages, tasty too. I stayed 1 week and would definately stay again.

Breakfast was great and the staff were friendly

Overall nice place to stay just wish the bathroom tub was cleaned better and the kitchen floor needed to be cleaned better. It would be nice if the rooms had a broom to sweep after ourselves especially if we are staying for a week or longer. Inwould stay here again when I am back in town.

The hotel doesn't meet Marriot's quality standards.

very nice place to stay !