We had an issue had no hot water three days stay reported but never resolved

Great quality-price value

Avoid room 9323 if you want a lie in. Every morning @10:30 you get three hours of Ibiza rave music for the kids area. Plus French windows wouldn’t lock, shower riser was broken, and as someone who rarely gets ill, I got sick after 2 days(flu-like systems, chesty cough). lots of people appeared to have it. Best take your own pillows as probably imbedded in them

Yes

neglected room, hairdryer was clogged with fluff, turned it on and the smell of burbing, lead hanging out of the wall, missing tiles outsie, door didnt lock

clean, quiet, nice staff

Ants in room lots ove Got moved to another room Shower extraction fan never worked

We booked this hotel last minute as the one we originally booked was awful and we couldn't get away fast enough! From the moment we arrived here we were made to feel very welcome and the staff were so helpful. The reception , pools areas, and bars were all really nice, however the corridors and lifts in our block looked as if they had missed the refurb! We had a junior suite and the bed in our our room as so comfortable I wish we could have taken it home. We had a sea view but could also see the power station from our balcony, this didn't really bother us too much however. Food was good for AI, good quality and always plenty of options. There was also a great selection of drinks, including branded spirits and we loved how the snacks at the pool bars were all individually packaged and stored in cabinets, not simply left on the side. We would definitely return to this hotel but probably choose a deluxe room on the quieter side of the hotel.

External grounds of the property are very well looked after and clean. In regards to rooms however not so good, we had black spots in our bathroom mirror (looked like mould) and beds were king but split in 2 so kept moving amytime you try to sleep. Great options for food and drinks as we went all inclusive with choice of restaurants in both parts of the hotel. Transportation wise bus stop is right outside the hotel entrance to take you to anywhere in the island. Overall good hotel, staff are freindly but rooms needs upgrading including beds.

Very nice hotel, but you can hear everything from the rooms, a bit too noisy

by a lovely volcano. Fun stuff and excellent program for kids. Great swim pool and good food selection consider this island does not grow anything.

The food

Great selection of pools and activities for all ages. Good gym. Buffet dining tasty and wide selection.

Not quite as nice as advertised.The main disappointment was the rooms were quite shabby I.e chipped furniture & paintwork, loose handles. The beds were comfortable but our request for a king bed were ignored as a couple, 2 singles pushed together. The food was good but not excellent for all inclusive. Value for money on the stay was well below par. Improving the hotel & updating would certainly help.

The Denver include only water. The air is not A

Great services

A lot of food the whole day. Nice place with a lot of activities

Average, get what you pay for. Olympic pool is the saving grace

Nos gustó mucho la variedad y calidad del buffet. La atención en la recepción. Muy amable el personal. Los chicos y chicas de animación también muy amables.

Enjoyed my stay! Location is perfect for a quiet holiday, the main area of Teguise is a short walk/bus. I was half board, lots of choices at both breakfast and dinner and a different theme at dinner. The room was nice, fresh and kept clean. Nice touch with the toothbrush and toothpaste I took for travel home - thank you! Reception team were helpful and friendly. There is a fully packed timetable of things going on, didnt take part and the entertainment wasn't annoying when chilling at the pool - was fun to watch the games. I would recommend staying here.