It' a good option in Mexico city, traditional and cultural environment. Rooms need to be renovated, specially the large ones. Food is great in all the restaurants in the hotel except in the Vip lounge of the 5th floor. How come the coffee is so bad and breakfast is limited for the more expensive rooms. It's more practical and obvious to have breakfast in La Huerta instead of having to cross all the hotel just to have such a poor experience. We ended up paying a good breakfast downstairs in la Hueta where there's a total different experience. As for the staff they are very friendly. I'll come back but will choose the room with no breakfast included to avoid the frustration of the Vip lounge.

😀

Love this hotel. I've stayed here several times for work, and for the first time stayed for vacation for a week recently. It's a beautiful hotel, very clean and well maintained, and the staff is always friendly and professional. Highly recommended.

Overall great stay. Clean room, excellent service from Staff and great location.

Awesome

Great property, great location, amazing staff

Excellent service and a great location for sightseeing. The rooms were very clean and comfortable. I would stay here again and recommend it 100%.

Room was clean, most of the stuff was nice and helpful, it has few restaurants to choose from overall a really nice hotel.

Iconic hotel, interest in architecture and art displayed. A bit outdated, not really in Polanco but clean, spacious and quiet

Everything was great! The place was clean, comfortable, and exactly as described. Check-in was easy, and we had a pleasant stay. I would definitely recommend it.

We liked everything about the property. The beds and linens were especially comfortable. The room was very spacious.

The place is clean, the staff very nice, great service. The pool need more maintenance but in general very nice place to stay. Thank you

Overall good value and friendly staff.

Cerca de buenos lugares, cama y sábanas excelente

Muy atentos todo el personal, excelente ubicación

Excelente ubicación

I love this hotel! Is perfectly well located, amazing staff, great for families the rooms are huge

Good location, but a little run down. Staff is friendly. Good breakfast buffet.

I went in a business trip. Great location. Clean and very nice hotel

Wonderful