Wonderful staff, beautiful room.

We cannot comment on breakfast as we didn't have. Loved our room with a nice view, good decor and really comfortable large bed. Nice supply of tea and coffee bags and pods towels, slippers and dressing gowns provided. Good temperature control in bedroom, under floor heating in the bathroom and a powerful shower. Very pleased to get a £15 bar credit for not using housekeeping which we thought was a nice touch. Parking is at a premium and had to pay £24 for 2 days parking, but that is comparable to other cities we have stayed at. Not so enamoured by the tired dark decor in the entrance and bar and the table we sat at in the bar area was very sticky. Everything there looked rather run down unfortunately. The reception area looked like a dark funeral parlour including the body drawers at the side so rather quirky but I found it quite amusing. Most of the staff were very helpful and friendly apart from 2 members of staff in the pub attached to the hotel who were quite rude and abrupt with me for no reason. On the whole though we were very happy with our stay and really enjoyed the tasting menu in the restaurant where the staff were very friendly and informative.

Lovely plush hotel, with a nice chilled out vibe, in a great location. The staff were truly amazing! and the vegan breakfast was great, especially the sausages and black pudding, doggy breakfast was much appreciated too!

Yes

Clean room. Excellent shower! Lovely stay

Great stay and a terrific view. Staff was welcoming and lovely. Sure it’s a bit of hike up to the area but it’s a cracking area. Lots to do and eat. Really special stay.

Great stay lovely rolms

Great park near suspension bridge Clifton village nearby with a variety of shops

Really scenic view, good food and staff behaviour.

It was beautiful

A

Great views! Iconic location

Staff and facilities are great at this hotel. The view sitting outside having drink is breathtaking. I have only given 4/5 for property conditions as rooms are looking a little tired. Still lovely but could do with a little uplift Will stay again if ever in the area.

Excellent location with a view in Clifton.

Great hotel with amazing views and very friendly and helpful staff.

Lovely hotel… lots of narrow corridors tricky to navigate with bags.. lovely hotel over looking the suspension bridge

Got off to a bad start, after a long drive reception staff were surly and not helpful regarding parking, which seems to be a perennial problem with this hotel. Getting a parking permit or space in the car park is a complete lottery! Rooms are nice but the now outdated look of very dark walls makes them oppressive and it was necessary to have lights on all the time! Bathroom was great, excellent shower and good toiletries. Bed linens very nice and coffee/tea selection good. Bar staff were excellent and the terrace is lovely but gets very crowded. Overall it was a good stay, would we return? Only if they sort out the parking!

Fabulous stay - I was so impressed with this hotel! Really nicely decorated, high spec room, amazing products (L'Occtaine!). The only downside is the parking but it's a small price to pay

Fabulous location for the Clifton Suspension bridge, stunning views from the restaurant. Pity the terrace is not accessible in the morning for coffee. Interior of the hotel depressingly dark and gloomy.

Perfect location...Helpful staff..