Overall Ratings & Reviews Holiday Inn Express Columbia - Two Notch by IHG

This is the worst Holiday inn express I have stayed in. Room was super clean! And staff member were very good. But a bad smell in the hallway. Walls dirty. And you could tell is an old building that they have only replaced some stuff to make it look nicer but the pictures really fool you.

Overall it was a good stay… I had a bug on my bed …took pictures and showed manager on staff… She said she will pass it to the Head Manager…no response as of yet… a discount or something would have been nice

Overall the stay was fine. However the bathroom door was a barn door and you could hear everything happening in the bathroom. Very little privacy

Only one night for business trip

Patrick at the front desk was awesome! Hotel itself is getting tired.

The elevator was in poor shape. The sink was partially clogged in it room. And if i wasn't a plumber by trade the toilet would have ran allll night. And it wasn't new because the tank was empty when we got there. And there was mold in the tub. Good customer service can only go do far.

It was quiet, front desk was friendly.

Nice staff clean room

Only issue we had was lack of water flow in bathroom sink. We notified the front desk and they stated another adjacent room had the same issue. They assured us they would correct the problem promptly. Otherwise, very pleased our stay.

We didn’t enjoy this stay because it was impossible to sleep due to that toilet bowl continuously flushing itself every 10minutes! It was late when we checked in and we just wanted a good night sleep but couldn’t due to that issue!

The room was very comfortable and clean. Breakfast could have been better. Not many choices.

Close to military base

The staff were excellent and polite.

Bed and pillows were very comfortable. Too busy/ noisy. Shower leaked all over floor

All the staff were friendly and helpful. Building was clean, especially the room. Large variety for breakfast. No complaints!

It was nice

Quick, friendly check in. Property is very clean. The only downside to this stay was that we were positioned on the top floor, room at the end of the hall, the shower was great but the water pressure in the sink was a dribble. And, for the first time ever the mattress seemed to be a little saggy. We also noticed that the rug had been swept but was needing some deep cleaning. There were some areas that looked like somebody had walked some sticky candy into the rug. However, we realize that not all patrons take care of a property when they stay.

The front desk clerk, Andrena, was soooo warm and welcoming and she was most helpful with room arrangements. The room was pleasant, clean and the hotel area was quiet and well maintained. Definitely will consider this hotel on my next visit.

Old. Muggy. Outdated. Not worth the price.

Arrived earlier than expected to the property. The sweetest agent, Victoria, welcomed us and allowed us to check in. The elevators were down that Friday but I needed to exercise so got in a few steps. Some guests were upset however the staff did their best to fix the issue. Cleaning crew was amazing. Rooms and hallways were spotless. I’m going back in a few weeks and will book at this Two Notch Rd location. Guests seemed friendly too. Five stars.