Overall Ratings & Reviews Rosewood Hotel - Portland East

Disgusting hotel. Nothing worked. They said they do not have maintenance right now. Shower was a dribble, the sink did not drain and refrigerator was not working. There was hair on the walls of the shower.

This was a total bait and switch. My room looked nothing like the photos. No colorful walls. No throw pillows or nice bedspread. No bedskirt. Had vinyl plank floors instead of carpet. The only reason I gave it a 2 star rating is because it was clean and the staff was nice.

Outstanding front desk is great give him a raise

Staff was nice only thing I wasn't a fan of is you could only go out and in the front doors.

The new paint job looks great. There's no ice machine. The vending machines are cards only.

The hotel is fine it's just older. When I booked through Expedia it said there was a grab and go breakfast which they did not have. It previously was an extended stay and they did have that. The staff was excellent. Very accommodating.

Dirty, I rent a room not smoking but wet I get in my rooms smell like a cigarette.

Great place of everything 100%

The staff is the best! They make sure that you are taken care of.

The room door would not open for several tries. The light turned green, but the door fought me. Inside, the room looks and smells horrible. I hope the previous occupant had to pay the smoking fine. I tried to open the dirty windows for some fresh air, but they’re latched. The furniture is beat up and broken. Even the Bible in the nightstand (with its sticky drawer) is damaged. The light bulbs are falling out of the lamps inside their stained lamp shades. The bathtub and shower enclosure are crumbling apart. The towel rack is falling off the wall. The toilet paper roll was empty and broken, so it was quite difficult to put the one spare roll of see-through paper on there. There are spit spots on the mirror. There was a hair tucked around the one clean washcloth provided. There are crumbs and gunk all around the burners on the stove. The microwave is even worse. There is crud along all of the counter ledges, and stains all over the bathroom counter and sink. The air conditioner spits dust when you turn it on. The mattress was lumpy as an egg crate, and the white sheets are stained orange. The smoke detector is detached from the ceiling and dead. When the refrigerator cycles on, it sounds like a snow blower. Along with the many other loud sounds at all hours because the walls are as thin as the toilet paper. This place is right by the freeway, which you can hear all night long. The staff is nice though.

It was an ok stay. They are friendly but not very abserevent. Bathroom was extremely dirty the shower and walls.

You get what you pay for.

I wouldn’t say “unsafe” but definitely a weird vibe with random people milling about in front. Couldn’t tell if they were customers / employees or what. Nobody particularly troublesome but certain weird vibes going in and out of the lobby.

All the people that work there are very friendly and very helpful

Great place I love it. Marina head staff is absolutely wonderful.

Had to wipe some makeup off the bathroom door when I got into room. Door latch loose and two holes in wall where it appears a picture was hanging that is no longer there. One light fixture cover hanging from ceiling. Let front desk know and they were great. Room has full size fridge and stove which was awesome!! Comfy bed and room mostly clean. Great place to stay!!

Great front desk help. The lady at the front desk was very sweet when we checked in Wasn't informed about the extra 200.00 security deposit until we arrived. Broken toilet seat in both rooms smoke alarm was hanging from the ceiling in one room. Beds were extremely uncomfortable.

For the price i can't complain too much. Definitely a bit run down, but overall mostly clean. I guess you get what you pay for.

The servic

Marina at the front desk is always a tree. She always make sure everything is on key and ready for me. If there’s nothing she cannot do excellent service 100% five stars.