Overall Ratings & Reviews Extended Stay America Select Suites - Salt Lake City - Union Park

There was no toilet paper in my room and the lady at the front desk was kind of ornery

I had checked in my room and dropped of my belongings. When i returned my key didn't work.

The staff is really nice

Property was clean. Decent hotel but had a uncomfortable scary situation that did not allowed me to sleep the alarm clock keept on going off even after i disconnected it and my blankets were pulled away from me at least 3x, i could hear a heavy breathing in several occations.I checked in after 11p.m and checked out by 6.not sure if something happened to someone in that room but the vives were heavy

Circumstances that lead me here were not great, so that did put a damper on the experience. For the price, this place was ok. It seemed safe, worn out and not as clean as I would like. The staff was friendly but not always available.

The first hotel I stayed in where I felt begging to check in. This place is unbelievable! Imagine you try checking in, it’s dark and the checking in front desk has garage door style covered as closed. I walked behind to see if anyone is around and I saw another man in their office checking in. I waited for about 10 minutes just to be told they don’t normally check in after 10pm but he will try to help me. Long story we checked in ! In the morning same thing, nobody around, garage door style enclosed front desk. I have seen it all but never anything like this in my life, very unprofessional!

Was ok. Bed was a 7, room was a 7, check in staff 8 cleanliness 5.

The rooms and beds are old and outdated

Had to file a noise complaint. There was a blood stain on my duvet cover

My room was clean and very quiet. I felt safe. I am grateful they take dogs, but the third floor hall smelled very bad as there was a mat outside someones door the dog peed on I assume. It wasn't bad at first, but got very sinky I used the stairs at the other end of the hall so I could avoid the halls.

This hotel was very comfortable. It was convenient to shopping and restaurants. It was a great place to stay for the price.

Ki

I was very upset that I had made reservations online and still have to wait forever at the front desk, also the front door stuck dangerously when you try to open it and close it and all other doors to the property were locked and alarmed ridiculous that you could only enter an exit through the one front door All the time

Nothing unique

Got my stuff taken from my room my first day by staff even though I had a two night stay.

The staff was kind but also took us off. She wasn’t in any uniform and came downstairs with another guest. We had no idea she worked there but she was kind. The place was dirty and smelled so strong of smoke we struggled to breathe. Then we were given keys to a room that someone else was already in. We tried to open the door and the lock was on it. That lady was not alarmed we walked in as this appeared to be normal to be given keys to an already occupied room! There were multiple people walking at night and it was sketchy and unsafe.

Staff was very helpful when they were there.

No coffee, fridge locked up, no hand towel… It was clean though and shopping was nearby

Horribly dirty

I rented 2 rooms. Both rooms weren't ready when it was time to check in. We had to wait untill later that night. Once we finally were able to get to our rooms, both bathrooms had not been cleaned!!. One bathroom had used soap left in the shower and the other was just wiped, but not clean!! Our remote for the Tv didnt work. We had to use the buttons on the back of the tv. The floor in the hallway had food spilled on the floor and left. The hotel was non smoking, yet it smelled like cigarettes and weed...plus wet dog!! !! Nice combination when you have kids!! Huge disappointment!! I would have rather stayed in my car...then spend money on these rooms!!