The property was very clean and felt very welcomed.

Location, staff

Lovely view, slightly dated room. Concierge was off at 6pm on a Friday. And a lovely piece of birthday cake and bubbly greeted us in our room (but sadly they were for someone else)! Someone promply came by to collect the bubbly. I love this property but it feels like the service and rooms aren't quite what they used to be...

Great communication prior to arrival, during and after departure. List of events occurring in the area was received prior to arrival , concierge was very helpful in providing recommendations and room was clean. Would stay here again .

The hotel was nice and in a good location. I attended for work and the meals were decent for a large group.

This is probably my 6th or 7th time staying at this hotel and honestly, it seems to get worse with each visit. The incredible staff and convenient location are the main reasons I keep coming back, despite the dated rooms and noticeable stains. Noise is also a constant issue. the doors do little to block sound, and if your room faces Mount Royal the constant traffic noise hard to ignore. Thankfully, this stay didn’t include the endless faucet dripping or wet spots on the floor that I dealt with two weeks ago. After that visit, I was contacted by someone I assume was the manager, Mathieu Dugardin, but after I responded, I never heard back. Overall, the hotel is okay. The positives and negatives more or less balance out, especially if the price is low enough. And just another shout out to the amazing staff!

clean

Very well located. Walking distance from everything.

Consistent

Well located in the downtown area of Montreal, close to restaurants shopping and the Bell center. Beautiful hotel! Great size rooms! Would highly recommend will be back!

My go to Hotel in Montreal

Very nice location for 1st time travels as we were just across from McGill University and a very direct route to the Mount Royal lookout (lots of steps). Although we didn’t do much via the hotel amenities, it was unfortunate the hotel pool area was out of order! This is a decently dated hotel in terms of rooms but we did have plenty of space for a 2bedroom suite (basically 3 connecting rooms) and that was perfect for our family of 4! Would recommend primarily for the location and need it essential space! Definitely would have enjoyed if there were newer amenities or upgrades to the property!

Hotel is looking run down. Inconsistent housekeeping. Requests to front desk not followed up.

We love the amenities and convenience of this hotel! The gym is spectacular. We enjoy relaxing in the bar.

Excellent location. Warm welcome. Room overlooking the mountain was large and very comfortable. Bathroom not modernized but very clean and perfectly adequate.

Old hotel, missed renovation is a deal breaker.

Great location, big room, clean, but a bit dated. Staff was excellent, friendly and accommodating.

Oui, excellent

I thought I would try a more up-scale hotel than usual on this trip to Montreal, but on the whole I was disappointed. (1) check-in: I arrived at 5pm and I was told my room was ready, but I'd have to wait while it was "verified" -- that took 10-15 minutes, which was OK, but not my idea of luxury. (2) room: large, but a bit worn. The front legs were missing from the mini-fridge. One of the upholstered chairs smelled faintly of vomit when I sat in it. The bed was comfortable. (3) check-out: there was a line to check out at 6am. Unpleasant surprise: a $20-per-night "destination fee" was due on checkout, in addition to the advertised rate. I see it is disclosed in the fine print at the time of booking; however, since it is not optional (unlike parking, or a late checkout charge) I would expect it to be part of what expedia quotes as the total.

Great location and the room was quiet and sunny.