MainStay Suites Chicago Hoffman Estates

Explore MainStay Suites Chicago Hoffman Estates
7,8
Pleasant
From 956 reviews
Cleanliness

8,0

Room Comfort

8,0

Location

9,6

Service and Facilites

8,0

Traveler Reviews MainStay Suites Chicago Hoffman Estates

Number of reviews per page
20
40
Top reviews
Denniston
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Stayed here before so for the Price and location was an easy decision.
Andrew
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Business and Leisure
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not my first time staying here, definitely not my last. A very nice place, clean and affordable. The complimentary coffee in the morning is nice gesture.
April
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It was good quiet and clean the only this on the website has on there says they give breakfast when we got there no breakfast. They should take that off there website if they don’t offer it . Other then that good there
Luke
icon-Leisure
Leisure
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice staff and excellent service
Terri
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was terrible. The couch was all busted up. I reserved an accessible room but it wasn’t very accessible.
Verified traveler
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Right by HWy90, still very quiet. Comfortable and clean room with kitchen, friendly staff.
Brent
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We had a great stay. If back in the area we would surely stay there again
Joe
icon-Leisure
Leisure
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Friendly staff n very helpful
Joseph
8,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Comfortable, clean room for a reasonable price with helpful staff and easy access to good restaurants and highways. The only issue was some of the other guests; the room above us sounded like they were throwing furniture in the middle of the night.
Larry
icon-Friends and Family
Friends and Family
2,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

good with dogs
Karin
icon-Leisure
Leisure
4,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I came from Louisville Kentucky for a weekend family bridal shower. I was informed upon arrival I’d have to pay an additional $72 fee for my dog plus $25 for “incidentals” which I would be refunded. I’m still waiting for my refund. The weekend manager was unfriendly and not helpful. The property was not very clean, there was hair on the floor in my bathroom. The overall cleanliness of the property was poor. It was difficult to sleep because the tollway is right next to the property and there were cars and motorcycles zooming up and down it until the early hours. The property doesn’t have an ice machine and although there was a full size refrigerator in the room I didn’t think to check it for ice which I needed for my cooler for my trip back home. The weekend manager just curtly informed me there was no ice machine in the building. I ended up going and purchasing a bag of ice. I will never stay at this property again and I travel to Chicago frequently as I have family and friends in the area. Very bad experience!
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KIMBERLY R
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely!!
Norman
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

(It took 3 rooms to get one with working heat, coffee service and working tv
Paul
8,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Reasonably priced room/suit with a kitchenette suitable for a longer stay if you didn't want to eat out every night. Nothing walkable nearby. Appeared to be housing some long term guests but I was not bothered by that or any of those "residents". If you are on a budget such as I was, I was able to get some breakfast cereal and milk plus other things to have breakfast when I wanted without having to go out. There is no breakfast offered.
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Megan
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room had a strange smell and there was left over painters tape around light fixtures on the ceiling. We stayed for two nights and came across 3 cockroaches in the room. The furniture was beat up with many dents and chips in the paint. We were on a budget and did not spend a ton of time in the room, so we made it work. In the future I would definitely spend more per night at a different hotel. Although, the staff was very friendly!
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Kiara
icon-Business
Business
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Staff was veary friendly and establismeny is always clean
Fidel Guzman
icon-Leisure
Leisure
6,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything was going well up until the day I was checking out. The housekeeping crew was knocking at my door way to early; around 45 minutes before check out time. I found this to be rude and disrespectful. Shouldn't front desk let them know which rooms are OK to proceed to clean ? Just wondering.
michael
icon-Business and Leisure Family
Business and Leisure Family
8,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very convenient for the location. A little out dated but stayed here previously. Very friendly and helpful staff
Andrea
2,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I had to sleep with my door ajar because the door knob broke off in the room. My sleeper sofa was to filthy and torn up to use. The bathroom tub was disgustingly dirty and hair everywhere.
Erik
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very nice facility. Very friendly staff. Everything went very well...with one exception: a man in an adjoining room was screaming, swearing, and seemed to be tossing furniture --for 2 nights in a row AND at ungodly a.m. hours....
Number of reviews per page
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