Overall Ratings & Reviews Quality Inn & Suites North Montgomery

Hotel needs a lot of improvements was just ok for one night

The price of my room was originally supposed to be $200 for two rooms, and I paid almost $100 more. Nothing was done or even offered to get it fixed. The "hot tub" is a jacuzzi in the room that doesn't work. Absolutely no blow dryer. The AC quit in both rooms during the night. Don't bring a bunch of luggage because you're going to have to take it up the stairs. There are no elevators. I called to get new sheets for our bed because we had an accident and I had to go to the front desk. Room service was never offered once. The drink machine also might take your money so you gamble using it. Absolutely no snacks in the vending machine. It was overall one of the worst hotel experiences I have ever had. Don't waste your money or time even trying to go here.

Crappy establishment but you get what you pay for.

I'm handicapped and wanted a room with a jagged tub, and that's what I had originally signed app for but that's not what I got and I had to walk up a flighty stairs.

Quiet place to stay. Room was clean. Friendly staff. No issues during our one night stay.

Great location. Easy drive to downtown Montgomery and to both Windcreek casinos.

Rooms couldve been cleaner. Tub was full of water, no one unplugged drain which made us wonder if itcwas ever cleaned or if cleaner left water in tub??? Mirror was terribly streaked butvotherwise clean room. Website listed pet deposit of $10/pet. Clerk tried to charge $20 All breakfast items wete old and stale and juice was horribly watered down. For $150 we excpected a little better. But it certainly couldve been worse. Oh! And we found a water moccasin under the downspout. No doubt coming from the tall grasses in the drainage ditch behind the dog fence. Pay attention to tour pets and kids!

Was ok.

No milk for the cereal!

Days Inn bugs every where and there sheets comforter sets curtains are worst than Quality Inn

This property needs new curtains sheets and stylish comforter sets … they are still using the comforter sets from 2000 or more … also the carpet needs to be pulled because it had a smell and the curtains are really out dated … the staff friendly and I stay there for the convenience

I have stayed here before and just stayed there last week and I will stay there again next time I’m in the area

N/A

It was great!

They only have stairs two the 2nd floor. Too old to ne climbing stairs.

Room was tidy but not completely clean. Air conditioning was loud when it would come on

I have tried to cancel this reservation over a half dozen times to no avail. The hotel was horrific. The pool had no water in it and the bathrooms were not in working condition. We immediately cancelled at the hotel. However, I was told to call Expedia and cancel. I tried multiple times and was constantly hung up on by a man named Paul. I was given a second number to call and cancel. Only to find myself talking to a recording and was also hung up on after being on the line for several minutes. Paul, told me he was not with Expedia. He was a third party only to make reservations. However, when I called the number given, he was the one to pick up. The service was horrible and I will never use Expedia for anything again.

Ok

Room was nice. Very hot in the hallways, tub drained extremely slow, ac worked good in the room, bed was not as comfortable as preferred...over all it was a nice stay

Not what is advertised. Very old. Spa tub is advertised, but is limited to one room, not for all. We were given the room with the spa tub because we were not happy with there not being one for the hotel. It did not work and was very hard to get in and out. Haven't eaten yet, but appears to be a free breakfast, although advertised as available for a fee. Room was clean but around the building is very run down and not kept up. Pool is not usable at this time.