I loved the lake view from our room.

Hotel is very dirty and in need of repair. Hotel manager was rude and not customer friendly.

The view from our room was an awesome view of lake Michigan. Clean and beautiful room .

We couldn't check in until 5p, the systems were down. So we had to wait until they called us. The hallways are lovely, but the rooms could definitely use an uodate. Our "city view" room was to a brick wall. I called to make sure and was advised that was in fact a city view room. The washroom in the lobby is definitely in need of an update. The parking and location for walking to town are great. The front deak staff were fine, but when I asked for a map of the downtown area they seemed annoyed that I wanted the help in finding what I needed while I waited to even get checked in.

Hotel was clean & well-kept. Location was really nice & the area is super cute. We stayed here on our way somewhere else but kinda wanted to stay longer. Simmons Island State Park is a short walk around the corner & is clean, quiet, & very pretty. We had an awesome surprise beach day there. The only con is the hallways are very echo-y & every room door slams loudly. Sounded like we were in prison all night.

Great hotel to stay at.

The location is perfect but the hotel is far from it. We stayed four nights and after the third, after asking the front desk three times for maid service, they finally removed garbage, used towels and the bedding. The room itself was not nearly as “fresh” as the hallways - chipped paint in the bathroom, cracked shades on the table lamps, and artwork with water stains. And unless you like rock-hard mattresses and pillows, you’re going to need sleep when you leave.

Did not get the room we asked for

Loved the location and convenience but it was very very noisy not super clean or well kept and the staff was not accommodating regarding late check outs at all!!

THE LOCATION WAS GREAT. THERE WAS NO RESTAURANT IN THE BUILDING BUT THERE WERE LOCAL RESTAURANTS. I WOULD LIKE TO SEE THE BATHROOM FULLY REHABED.

They said there was room cleaning every 3 days. But in the 6 days were there. We received no cleaning service. We had to ask for towels every few days.

Loved out weekend stay with the kids. We stayed here a few times now this year for weekend get aways one of favorites areas to spend time.

Had a great view of the harbor. Room was great. Staff was great.

Nice overnight stay, bed was quite hard/uncomfortable. Staff was pleasant and helpful.

Excellent location on the harbor,close to beach and most everything we wanted to do was within walking distance.

Very nice place great view plenty to do near hotel

Nice place on the lake, plenty of restaurants nearby. A bit more selection at breakfast would be nice.

The location can't be beat! Gorgeous view of the harbor, conveniently located by a number of great restaurants, museums, Saturday Farmers Markets, etc. Ample parking, but a bit of a walk to get there. Breakfast is sufficient, nothing fancy, but a number of good options available with your stay. Rooms are not fancy, older appearance, doors don't close as well due to new floors maybe? Seemed to catch. We had a party of four, requested adjoining rooms and was told this was not an option, though we have had it in the past at this hotel.

Nice facility, great location. Clean and well-kept.

The location of this hotel has a fantastic view of the lake. They have done a nice job on freshing up the interior. But maybe the mechanicals, like new windows & doors, could be in the next renovation. But with it being so close to everything, it's where we'll be staying next time in town