The staff was generally kind and attentive, Overall, customer service was good, and I understand the staff is not responsible for the hotel’s condition. However, the room does not match the photos or advertising at all. The kitchen had two burners, but only one worked. The exhaust fan above the stove had no fan installed. The air conditioning is very old and extremely noisy, and there is an opening in the wall for sir ventilation that makes the noise even worse. The biggest issue was electrical: every time we used the AC and the stove, the breaker would trip — this happened about 7 times, Leaving with no air-conditioner and the room is not that fresh...Next day, the breaker started to smell like pastic burning which was honestly concerning for us . We reported it, but the situation didn’t improve cause Later, the bathroom lost power completely, and we were forced to use phone flashlights . I booked this place specifically for the kitchen and air conditioning, and neither worked properly. The owner have to do some serious renovation to mach the advertising online.

Is an old property! I won’t be staying again. No AC

Every thing was great! Need to work on there shower drain. Water goes away very slow and takes all day to drain. Other than that perfect location. My room had a great view.

The place is clean, so big shout out to the cleaning personnel. Safety and security are guaranteed since they don’t allow people in without the guest’s permission and they have safe boxes in the rooms. Rooms are spacious and well equipped. On the other hand, the hotel has central AC which is TURNED OFF at midnight, leaving one sweaty for the rest of the night. The gym is equipped with the basic, and it was obvious that no guest had been there in a minute before me… Also on the downside, I reported that the bathroom sink was clogged and the luggage rack in my room was hanging on a thread. The front desk person said they were going to check that, but never did…

This hotel is listed as a 5 star hotel on google. While it is not horrible, the conditions and amenities were nothing compared to that standard. Decent stay but nothing extra.

Noisy, the air conditioner was not wit, a bit dirty,

Instalaciones desgastadas, sucias, antiguas

Rooms weren't like the pictures. Poor amenities. Not good air conditioner.

The room has mise. they moved us to another room on another floor and as soon as we walked in another mise. rooms are

I felt the place expensive for what they offer.

The room was clean yet needed new flooring. I would give them 3 1/2 for extra efforts. The staff were super courteous and went beyond their duties to keep us satisfied. Towels were one per person and your trade them for a free ones.

really poor experience, with the hotel pictures not being nearby the reality. The meeting room is in extremely bad conditions which it is frustrating considering that you are booking a business hotel.

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Hotel was in a good locations toilet did not flush properly, shower head was broken brown water was coming out when using sinks

Clean, friendly staff, good enough facility for solo traveler

The hotel’s location is excellent; however, the property is poorly maintained. The cleanliness was very, very bad. Even the bathroom ceiling was dirty, who knows with what and the sink was full of grime. It did not feel like a clean place at all. The hotel clearly needs renovations, proper maintenance, and a much higher standard of cleaning

Before booking this hotel, I read every single review and watched some videos online. I chose it because of its fantastic location and the price (not all hotels offer rooms for four people). We arrived knowing it wouldn't be a 4 or 5-star hotel. It's true that the rooms need some maintenance, specifically the bathrooms, but otherwise, everything was quite clean. The beds were quite comfortable, and the outside noise never bothered us (we were on the 9th floor). The best things were the location (as I mentioned before) and the friendly service. It's not a hotel to spend the whole day in; it's just for sleeping. But overall, our stay was pleasant.

Bathroom sink was liking and not heater in the room

Location is 100 Close to everything. The room was very clean. The TV just had national TV. No air conditioning. But in general was a good 4.

El hotel super sucio, las alfombras y camas sucias y viejas, al entrar a la habitación encontramos un ratón, nos retiramos del hotel, las fotos que publican son falsas