Overall Ratings & Reviews Fiesta Americana Cozumel All Inclusive

Traveled with a group of 6 and we had a great time. Had a 3 bedroom that gave us plenty of space. The water was amazing for snorkeling, kids loved the pool. Staff was great, favorite restaurant was the grill by the water and buffet for breakfast. The other restaurant for dinner was just okay, took at least 2 hours each night to eat dinner, service was very slow and food at times was not good. Over all minus dinner we had a great time

We enjoyed our stay at Fiesta Americana in Cozumel. The staff was helpful and friendly, rooms were spacious and clean, and the food was great!!! We traveled with 14 total, and all had a great time!

Entertainment activities not so great. Open bar with unlimited drinks but not very generous with the alcohol

Everything was great, but I want to give a special shout-out to all the hotel staff. Front desk, waiters, bartenders, cooks, housekeepers… everyone was doing an amazing job! You can truly see the effort, dedication, and kindness in the way they work. Thank you for making our stay so enjoyable!

We really enjoyed staying at this all inclusive resort. The facilities were beautiful and we really enjoyed the nightly shows.

This place was perfect. The staff were amazing and attentive. Really wonderful! It was a smaller resort which we loved. But it had all the amenities of a larger resort. For the most part the food was very good and the restaurants were good . The kids had a ball. I’ve stayed at many all inclusives and I would go back here in a heartbeat. The rooms were very clean and well stocked. Room service was always prompt. Snorkeling was good right off the hotel . All in all a fantastic place to stay

Overall our family of 4 with two teenagers had a good stay. As with any AI there were pros and cons. We were on the 6th floor and the view was amazing, but FYI trees would block many lower floor views. The pool is redone beautifully, and the over water terrace beds are amazing. Great snorkeling out front (bring your own gear). Great drinks with quality booze options, but no alcohol served until 11 AM. The restaurants were excellent, we loved the lunch cevicheria, however the buffet wasnt very good and there needs to be a net around the whole dining area to keep birds out of the food that’s not covered. Check schedule and make online reservations for dinner at the restaurants, no limit but not all are open every night. Wished there were more activities during the day, the evening entertainment was ok- I think the fire show is the highlight but we weren’t there for that. Air conditioning was great in one of our rooms but wouldn’t get below 23c/75f in the other. Overall an awesome hotel for adults but there are better options for families with kids.

Beautiful Resort, great staff and good food. The only con was as soon as we got there we were greeted by a “concierge” that was trying to get us to listen to a 90 minute sales pitch for a membership to the hotel chain.

The whole staff is very friendly and caring the restaurants were great as well I really loved the atmosphere can’t wait to return again.

Some of the staff was very friendly and great customer service with us but we did have issues with our room. One of the showers in the room didn’t work as soon

Good food and staff was excellent!

Foods great. Very friendly staff

Every staff member was extremely nice and very helpful. The food was really good. Especially the quesadillas you can order at the buffet. Check in and out was really easy. The spa was so relaxing. The pool is pretty spacious and is always clean. The waiters were always extremely fast with refilling your drink or taking away empty plates. Housekeeping always made our room look spotless. Overall we were very pleased and we had a great time.

I was so sad to leave Fiesta, we got on first name basis with all the staff. One which continually called me “boss” and would bring me a new drink every time I was empty. It was such a cool vibe, it was a party everyday but also relaxing. Every restaurant had great food options all included, drinks were top notch, that views, the snorkeling, the amenities to get around the island. It was just such a blast, we definitely will be coming back but this time for longer!

Had an awesome time, service was awesome. Hotel was awesome. Everything was good out of this place. Definitely will come back again.

I have stayed at 4 other Fiesta Americanas and some on repeat occasions. This one is not at the same level as the others. The engineer team must be very busy there. Service was fantastic. Food was not so great. Location is also very good. For the rate charged and my previous experiences at other Fiesta Americana Resorts, I expected at least the same.

Wasn’t given my VIP Gift or Upgrade Options wasn’t never mentioned by the staff upon check in.

Fiesta is a great place. Ease and convenience throughout the whole trip which are the main points I look into a place/resort.

Absolutely amazing

Was good. Would have been nice to not have shows each night starting at ipm