Overall Ratings & Reviews Holiday Inn Express TUCSON-AIRPORT by IHG, an IHG Hotel

Good value

Very clean and nice hotel! Staff was very efficient.

Bathroom fan was too loud Shower control was broken Phone was disconnected..

Muy buen hotel por el precio. Tiene refrigerador, horno de microonda y una pequena alberca, un peque;o gimnasio. Incluye desayuno mini buffete. Incluye omelet, jugo y leche. Pan, cereal y tortitas de carne. Lo unico que no me gusto es que no hay botellas de agua de cortesia y si quieres necestias compralo. Y lo peor es que el agua del lavabo sale completamente agua. El personal dice que es por lo minerales y que es muy segura. Fuera de eso muy recomendable. El hotel muy bonito bien cuidado

It's like you didn't leave home staff is the most professional they go out of there way to accommodate you and your family is not the first time I stayed at a Holiday inn Express any time I need a hotel I look for a Holiday Inn Express because I know if I book with them I don't have to worry!!

W

I liked how accessible the property is. I loved the service, and the staff were amazing. However, had I known that the renovations were in work during my stay, I would have booked somewhere else. That information should have been available on Expedia so customers can make informed choices. Also, the renovation is more of a remodel. Mostly cosmetic upgrades and updates. The bathroom light and fan are still on the same switch instead of separate switches, and the fan is like having a little jet engine whining above your head while sitting on the toilet. It's 2025, and still no smart tv or shower wand. If those doesn't bother you, then you'll probably be alright.

TV picture is very poor. Either old or defective screen

The refirb made the breakfast area the lobby and was pretty compressed.

Love it

Was under construction

Ac not working well. Cleaning personnel knoking the door pushing to check out at 9:00am

Nice place to stay

Shower no work good

Very safe

It was impeccable.

Property is under renovations which was not stated on their site. We had to reset the air conditioner in the living area of the suite because it wasn’t working and neither was the thermostat. Got extremely hot. Wires were hanging out from baseboard and not secured. Fans didn’t work. Light switches didn’t work on the walls. Carpet is old and not very clean. Pool not well taken care of. Worst Holiday Inn I have ever stayed at.

Rooms were small not from other holiday inn express we stayed in. Place looks old

Friendly, efficient checkin and perfect accommodations.

The room was clean, albeit with a bit wear and tear. The staff were friendly. My main issue was with security. Someone attempted to open a rack that was fixed on out truck and we found they cut the straps and tried to pry into the rack. We approached the staff who did not attempt to either find video of the event as well as did not call us when the manager returned to the desk. There are alot of vaxant lots nearby where homeless live. Would reccommend staying somewhere else if you are travelling with valuables until the hotel can get their security issue figured out.