Greeted very pleasantly by the staff in the bar as the reception daesk had closed by the time we arrived. Told where we could park on site and found a place right outside our groundfloor room. The room was very clean. There was a fan working trying to keep it cool. We eventually worked out that both the washbasin taps and the shower controls were labelled incorrectly. Hot was cold and vice versa on both! Breakfast was served very efficiently after staff had gone out of their way to find a table out of the sun for us. Cooked breakfast was included in our deal but there was also a choice of cereals, fruit and yoghurt, pasries and bread etc. We asked if we could leave the car for a short while in their car park after we checked out at 10am to explore Chipping Campden, which was granted for up to an hour.

Staff were friendly. The room was clean and comfortable. No aircon, but a fan that could produce winds of a category 2 hurricane was supplied. Managed to fall asleep even though it sounded like our bed was next to a runway :) Other than the fan, a quiet location. The jury is still out, over dogs joining humans in the restaurant.

Superb staff, fantastic food and the staff were incredibly nice and pleasant and made our stay an excellent one. Would go back

Great location. Convenient coffee bar. Tasty meals. Would stay again.

Stayed for the weekend for my wife's birthday. The Noel arms is a Lovely old coaching inn with many original features. Our room was spacious, clean and comfortable, the only downside was that it was very hot and even the two fans that were provided were not enough to bring the temperature down to an acceptable level. We ate in the restaurant and the staff were extremely patient in helping my wife choose from the menu as she has a gluten intolerance so some items were not suitable but others could be adapted for her. The food was generally very good. Overall a very enjoyable stay and I would gladly recommend it to others.

Breakfast was great. Rooms were clean and well outfitted. It was warm during our stay and they provided 2 fans for us. Staff was always friendly. We very much enjoyed our stay!

A great stay as part of a group very good the temperature was well in the 30s but the hotel dining, bar and lounge was nice and cool. The staff were very good, the rooms were not pleasant due to the temperature but this had nothing to do with the hotel just the extreme temperature. Planning another visit soon

Our second visit; lovely staff, good food, comfortable rooms although it is an old building so don't expect air conditioning.

We stayed one night, beginning of our walk, it was a good hotel, staff friendly, food good, rooms good too. Good all around.

Lovely hotel, kind and helpful front desk staff member and room attendant who changed the double to a twin in minutes. Very pretty hotel. Didn’t use the pool. Nice bar. Left too early (0630) for breakfast.

Great place for a weekend away- I would recommend the breakfast!

The breakfast was lovely - all the staff seemed very stressed. Room was clean and the bar was good

An amazingly lovely hotel. Quaint and cozy yet the room was spacious. Breakfast was included and was very good and FREE PARKING on site!! I fully recommend and would definitely stay there again

The staff were excellent and very helpful. It has a good car park. We were in room 3 and could hear someone walking around at 4.30 in the morning, which did disturb our sleep. Better to pick a room in the wings I think.

Room facing courtyard spacious and quiet. Room facing street in older part of inn was noisier with an old fireplace and slanted floors. Good beds. Good breakfast with many choices. Excellent location. They advertise free parking in back but it was always full. We enjoyed the cozy bar and excellent restaurant. Small team of hard working staff.

Excellent hotel. Comfortable room and beddings. Good car parking. Breakfast also excellent. Excellent hot choices. Lot of cold variety also. Staff very helpful. Overall highly recommended.

I last stayed here in 2016 and sadly it has since got a bit tired. Public areas, stair wells etc could do with some TLC and like so many hotels staffing seems stretched. Room 8 was uncomfortably warm even with the windows open and floor fan on. The Spa facility is at another establishment and attracts a £10pp fee so photos are rather misleading. Restaurant was very good with excellent staff. On site parking was limited and pretty tight but managed to find a space. Overall I enjoyed my stay, staff were friendly and did their best but some investment is needed to lift the Noel Arms back to its former glory

While I appreciate this is a historic and therefore old property, which is what attracted us to book, the building could do with some tlc. The outside of the building windows looked dreadful and need repainting, particularly back of the building overlooking the car park. The inside walls up the stairs and in corridors need painting. It needs a refresh as it is looking tired inside. Having said that we enjoyed our stay and had a very good time. We would stay again.

The room was larger than I imagined it would be. All the staff were very professional. The food was delicious.

The service from the staff was fantastic; the food was wonderful; and great location