Overall Ratings & Reviews Extended Stay America Suites Fort Worth Medical Center

Nice play to stay. if you are coffee or tea drinker. you better bring your own. there is no coffee maker in the room.

The room smelt terrible and there was a lot of noise

Dirty & dilapidated!

The room was not cleaned, there was garbage under the beds and on the floor, there were dead bugs and dirt under the AC unit, the room smelt of cigarette smoke, and there were a half used pack of cigarettes in the nightstand drawer. The ap

Despite the fact that the property's published policies made no mention whatsoever of any minimum age requirement, the hotel refused to honor the reservation solely because the guest was 18 years old. Compounding the issue, Expedia facilitated the reservation and sold the stay to an 18-year-old without any warning or indication that the booking might be rejected on arrival. This lack of transparency from both the property and the platform set the guest up for failure and caused unnecessary stress and inconvenience, not to mention money loss.

The room was clean. The bed was somewhat lumpy, but clean. For the price and location, i would stay here again. The staff was friendly.

They did not show me to be checked in even after i went to the office to get the key cards scanned.

Upon arrival, the front desk attendant was in her car and not wearing a uniform, which did not inspire confidence. Once inside, the hotel had an unpleasant odor throughout. The refrigerator had a large brown stain on the front, and the overall cleanliness was poor. We found crumbs and debris on the floor. Even considering the low price, the condition of the property was unacceptable. I would not stay here again.

Shady people living at property lose animals running freely. Evening worker was rude Day manager was really nice even though he wouldn’t give me a full refund for not staying there. He said he had to charge me for the first night.

Property is clean and quiet. Also, very close to shopping across the street.

Dirty. My key didnt work the 2nd day, my partner asked for a new one (my name was on the account) they didnt ask for ID or verification of anything! He just said the room number and they gave him access! Meaning ANYONE could have just been given free access to my room!!! Not to mention how absolutely disgusting the place was. No mattress covers, stains on the beds, the fridge was covered in some kind of oil and oil was leaking on the inside. The stove top looked like it had been through a fire. Will never consider staying at an extended stay again. What as waste of $200.

mattress, linen, and showers need to be re done. ended up getting up and leaving earlier in the AM because it was very uncomfortable as well as the shower (which was too nasty to use) we just left and showered once our business was concluded that evening at another hotel.

Ghetto

Nothing, left

First room that I got, the A/C was not working. Front desk was nice enough to change that room to another one. Later at night I found that the shower was not working and I didn't feel like changing again. Some of the lights in the room/bath room were not working. In the bathroom, they're using a table lamb. Overall, the facility was in a very back condition * very disappointing.

Booked this hotel as a place to lay our head at night as we were in the area for family in the hospital. Booking online was easy but once I arrived at the hotel they claimed they had no rooms available. She told me that they did have two rooms but one had a stopped up toilet and the other one had no air conditioning but she would try and find me something. We were exhausted and just needed a place to sleep.

The rooms smelled like smoke and it was really dirty with red stains on the mattress ):

Even though this is obviously a budget choice the staff was there and actually cared. They were busy, but you can tell when you're being taken care of....I had a late check in and observed the night manager call the day manager and have a cordial conversation to rectify some issue. Mind you this was after 9pm. Both active, good attitudes working together. Cheers!

The check-in was horrendous. We had to wait over 2 hours for a room. We were exhausted as we traveled over 2 hours to get to the room. Once we finally got a room, we had to hurry and get ready for the event we were in town for. Other than that it was a nice stay.

Supposed to be a non-smoking room but smelled like a smoking room with cigarette burns all over the bathroom. Carpet was badly stained. It was so nasty. I was just hoping no bed bugs would come out. Asked front desk for a different room cause of how badly it smelled of cigarette smoke but was told they didn’t have another room. I just got a picture of the carpet. Will post it.