Overall Ratings & Reviews Homewood Suites by Hilton Orlando-Maitland

Breakfast was awesome, staff was super friendly. Great value for the money! Super kid friendly!

Really nice

Decent property. Had construction going on at the time which made it a little difficult to navigate, but the staff were nice and service was prompt.

Nice room.

The front desk and kitchen staff went over and above in helping me with some special needs i had during my stay. Very kind and understanding.

Just baseline clean.

Na

Beautiful htel, nicely situated. not enough handicap parkings. Members should not have to pay for parking.

The value was excellent. The room was very comfortable.

Location is good. Close to a lot of great restaurants. Though construction made it a little hard to access the hotel. Room was adequate. The kitchenette could definitely use some TLC. Worked for our 2 day trip.

Nice

Was charged even though i prepaid. Pm desk fixed it quickly and was very nice

Great location for those not going to the parks. Pool was enjoyable. Hate the parking fees at hotels.

Quiet place Clean

The cleanliness of the Entire property, especially the room

The room was ok. I really dislike the carpets at hotels. We had to have them come and replace the mattress in the pullout couch. The pan was scratched up didn't use it.

Great place for us to stay with our service animals when we had to be out of house for pest fumigation.

We booked a room with a king bed. We good a room with two full beds and were told we cannot get a room with a king bed. We asked for compensation but was told that we will not be compensated.

Quiet and comfortable

I want to say the woman in the morning while checking out (I think her name was Amy?) was an absolute joy to talk to. The night I checked in I was a little blown away with the... I'll call it "attitude" I received at first. Granted they got friendlier as we talked but it was still not fun to be greeted so rudely. The room. The terribly patched ceiling hole, the SMELL from the dishwasher (we opened it to look inside and it smelled like a dead animal was in it), the dirty couch and seat that look like someone wiped themselves with it... it was all just terrible. The cleanest part was the bed which was honestly surprising. Through the night the BATHTUB faucet kept turning on. I had to really crank it down (thought I'd break it) just to get it to only trickle. The toilet also kept randomly flushing, simple sealing issue but I turned the water supply off to stop the annoyance through the night. The construction around was inconvenient but they were all very nice and tried to move or make accommodations for the hotel guests (shout out to the construction crew for being so nice) I would NEVER stay here again, but having an Applebees 2 minutes (walking) away from the lobby was nice as I got in to town after 9 and was needing food. If you have the option to stay here... don't. Also, the one room door looked like someone took a sledgehammer to it (I read later there was a fire so I can only assume THAT was the room) at least I told myself that so I wasn't paranoid all night.