The rooms were clean but needed upgrades, tv was old and had two black lines in the middle. No food variety and most of it was tasteless. Beach was awesome. We found great people like Juriel and DJ Kalusha as well as the great ladies that clean the rooms and front desk. Bar was missing mezcalitas!. Sophia at the fish spa was awesome!!! We really enjoyed it!

Very friendly staff , good drinks but food was the same every day .

The food was ok and sometimes good at the buffet. The restaurants had better quality food. The drinks were mostly great! This is all considering the price of stay. For the price, this was a great resort for the money!

This is a little ways out of town? Take 25 minutes to get to and from the city of Cozumel the taxi cost about $20 each way which isn’t really that bad for 25 minutes of driving. This place was immaculate and beautiful. The only problem we had was that if you stay in an upstairs room it’s not very well. Insulated to the room next to it and you can hear pretty much everything that’s going on in adjacent room other than that it’s a wonderful place to stay. The staff was helpful, friendly and courteous.

.

Great vacation. Allegro was more than we expected.

Clean room and pool

This is a great resort. We upgraded to premium which we thought was definitely worth the price. I wish I could give 5 stars. The only downside was the food quality. We ended up dining out more than we planned and what with taxi fares and restaurant prices, it turned out to be a more expensive trip than anticipated. That said we did like the resort and beach. And the specialty restaurants were spot on. Lastly, I cannot say enough about the staff. Great people! Just increase the food quality and this could be top tier.

Food was not good and there were few activities. The pools were okay.

Amazing staff - JD & Arbey were great entertainers. Lineth in the front desk was amazing & all the servers & bartenders were very friendly. The beach was amazing!

A great property, with a well-balanced layout and activities. The only negative was the somewhat average food offered at all meals. There is room for improvement on that aspect, otherwise a lovely hotel.

Good could be way better for not much more cost.

Rooms were small but clean. Staff was extremely friendly. The entertainment staff I wish you remembered our name and was extremely nice. Actual if you stay for seven days, the guaranteed reservation at two restaurants otherwise it was buffet style.. pretty much the same thing every night it said they would change out one or two things. There were six in our group and five of us had diarrhea for 4 to 5 days six days were there I ended up getting strep throat… we spoke to valet about ordering pizza and they told us that yes we can have plenty of pizza delivered there so we went to the front counter to order the pizza and the management told us we could not yet when we left today people had pizza delivered… employees were extremely nice … we do not make everything forever. It would be nice to have a variety of different types of food on a daily basis instead of the same buffet.

the food was not very good. It would be nice to have access to water at the pools and bars. I would suggest a water cooler so you can get water whenever you want. It was my granddaughters 18th birthday and the staff put a sign and balloons on the door and delivered a cake which was very nice. The rooms could use an upgrade. Beds and pillows were very comfortable. I felt very safe at the resort. I would say that the resort is very family friendly. It would have been nice to have more activities at the pool. The beach was very nice.

I know opinions vary by people. As for me, I'm a minimalist person. Not fussy about much, not wanting to be pampered. I don't inspect my room upon arrival. I eat whatever is on my plate. I don't want to complain about much unless it has to do with a safety issue. So if this is you, the Allegro is a fabulous resort. I've stayed there about 12 times, switching back and forth with another in the same area. Rooms are clean and comfy. AC works great, there's always hot water, the mini fridge is stocked. The food is fantastic, both buffet and the specialty restaurants. Some people are picking about what they eat.. not my story, I just enjoy it. I go mainly for scuba diving. They have a really good dive operation right on the property. Some of the boats are aged, but the staff is wonderful and will ensure you have a good time. I'm also a scuba instructor (retired), so I may see what others might not. I have no gripes with how things are done. I just enjoy my dives. The amenities are excellent, if you enjoy packing your vacation full of activities. I cannot remark on the nightly entertainment as I generally enjoy a quiet evening with a good movie. The property is older and aged, but that is where the charm is. I'm not looking for a palace for vacation, but a bungalow to relax in and enjoy.

The Allegro Cozumel was fantastic. The rooms were clean, the staff were so nice, especially Danna, the beach waitress. So nice, kind and helpful! I got two massages from Olga and Alexandria (sp), and they both were fantastic! Highly recommend getting a massage from either or both of these ladies. Great beach and great staff. We will definitely be back! Thank you

This is a good place to bring the family. We took our two little kids. Everything was convenient and the staff was helpful

In general liked everything about the place and have been there several times. But the rooms need some better maintenance and equipment repairs.

The food was bad

Travelled with my husband and son. Stayed for 10 days. We had an amazing time. From the great staff to the beautiful property and gorgeous beach. Definitely will be back.