Camas muy duras.

Would have preferred Shower without having to step into a tub.

Despite the signage and letterheads, this is not a 5-star hotel in our opinion. There are no doormen or bellboys, such staff would be very helpful navigating the 15 or so steep steps from the street to the lobby. There is no complimentary water in the room. The shower is in the bath. Used glasses were not cleaned or replaced. The room is of good size and the beds are comfortable. Location is good.

The hotel room was nice and clean but the internet was not configured correctly so it was blocked and not able to be used.

Clean & close to Church

Hotel is beautiful inside. Staff were super friendly and helpful.

Lovely hotel to recover in after the Camino. Very comfortable bed, nice bathroom. Nice chilled pool area and very friendly helpful staff.

Everything was very good

EVERYONE AND EVERYTHING WAS GRAT!!!!!

Really nice hotel in the center. Close to all the restaurants and shops. Room was very big and comfortable

Pool looked neglected. Wish we had a bathtub but otherwise loved it. Very nice breakfast.

was well located

As a 5 star hotel, you should expect something special, and you'll get it. There's underground public parking, but the hotel has areas marked off for guest use. There's direct access to the hotel lobby from there also. Didn't use the restaurant, but the cafe was excellent and great value. Location is perfect for easy access to the old town. Id definately return.

Very comfortable, clean hotel - all the usual stuff. But the highlight is the front desk staff. When I missed my day tour (because I didn't realize there was a one hour change between Portugal and Spain), the staff went out of their way to help me rescue my day by finding public transport options. Because of their ideas and assistance, I still had a wonderful day. Thank you!

It is a historic building and hotel with beautiful paintings, furnitures and circular staircase. Room was very spacious and bed comfortable. Very close to the cathedral and many restaurants and shops. 15min walk from the train station.

Perfect location, near all the attractions

Breakfast was good, room was spacious and clean , onsite packing was convenient, staffs were friendly and helpful

Excellent. Staff increible. Muy lindo el hotel y muy bien ubicado. Gracias

It is an old hotel

Super excellent hotel very clean staff stunning many shops nearby five starts very well gained