Overall Ratings & Reviews The Academy - Small Luxury Hotels of the World

Great hotel.. central location.. great staff

Lovely hotel, only 50 rooms and Continental breakfast was included which was Great, attentive staff and a good selection of food, all the staff were friendly and because my room wasn't quite ready at 15.00hrs I sat in the garden out back with a complimentary drink, it's these nice touches that people remember. My room was compact and the bathroom was on the small size but for a solo traveller it was perfect, the location is great 10min max walk from Tottenham Court road tube and a nice walk to Soho and surrounding areas, the area where the hotel is located is very nice and quiet. I just might make this place my go to London hotel, nice vibe to the place. Well done staff ,It's a YES from me...

Would just like to be able to get into the room earlier…

This is a lovely small hotel, staff are helpful and friendly and it’s just a short walk to Tottenham Court Road and Covent Garden. The only negative we had was when we booked it the room description said there was a bath and this is something we always look for. We specifically chose this hotel for that reason however when we accessed our room there was only a shower so we were very disappointed- not sure if this is the hotel’s mistake or hotels.com. I suspect the hotel has given the incorrect information to hotels.com but either way it should be updated. We would not have chosen this hotel otherwise - we usually stay in Covent Garden but thought we’d try somewhere different for a change. Not many hotels in London have bathtubs so when we find one we will book it but we’ll definitely be more hesitant next time.

Highly recommended! Unreal service and people!

Wonderfully welcoming and great about helping you check in early if needed for a red eye (on availability of course). Food, drinks, and service were impeccable. It was stylish and comfortable!

Great hotel. Clean, attentive staff, lovely atmosphere. Nice little oasis.

Convenient to west end!

I really enjoyed our stay. The staff was very helpful and the location is excellent. I would stay here agian.

Disappointing for a a small luxury hotel. Place was in ok shape and the room we had was good but it felt more like a B&B rather Than a hotel The breakfast included was really miserable Two types of store bought salami , same with packet cheese, hard boiled eggs cereal and good bread. A hot breakfast is 15 pounds extra Not good enough for a luxury hotel.

I stayed in a small but very well appointed room. The decor is very warm and cozy and the staff were all lovely. Housekeeping also did a great job. Would definitely book there again

Ok. Room too hot an too small.

The hotel is beautiful and located in a great area. The breakfast was plentiful and High quality, nice complimentary drinks in the room and staff were really lovely. However my single room in the basement was a disappointment- small issues like no plug for the hairdryer (or extension lead) anywhere near a mirror, really noisy air con unit in a very hot room, and poor lighting (nothing bright enough to work in), meant I sadly had a very poor nights’ sleep and didn’t enjoy the stay experience as much as I’d anticipated.

Moved me into a single room (which felt like a closet) because of overbooking. Did give me a credit and also moved my 2 friends into an attic room. Closed the bar early the first night we were there which was a bit disappointing as my friends had arrived late from different parts of the world. Breakfast was delicious, the service was very good and the staff friendly. Lounge areas very comfortable and location was great.

Thank you for a wonderful stay

Reception staff were really helpful and when we were given a room on the 3rd floor were happy to move us as the stairs were very steep and narrow. There isnt a lift. Breakfast was very nice and service excellent. Bar service wasnt very good and a very very small space. It was nice but i wouldnt stay again and for the price we were very disappointed.

Beautifully renovated old property. Very comfortable stay. Very helpful staff. Quiet and convenient area of London close to the British Museum. We have stayed here several times

A right proper place for an American to stay

The hotel is attractive and well-maintained. The staff is excellent: helpful, friendly, and very professional. High marks to the house-keeping staff, the front desk, and the breakfast servers. I deliberately chose the hotel so that I could walk back and forth to the British Museum. Other significant museums were easily available by public transportation, Uber, or cab. Some shopping is available on Tottingham Road, near-by. More extensive shopping and vibrant nightlife are found in other parts of town.

The room smells badly.