Overall Ratings & Reviews The Berkeley, Maybourne

Exceptional staff, exceptional service. All the amenities you could want. A pleasure AAA

This was just a short weekend trip down to London with my daughter. I wanted to take her to the Natural History Museum and stay somewhere nice. The Berkeley is a wonderful hotel with a lovely staff. I will stay here again.

The Beautiful Berkeley hotel has bern ruined. No porters greeted us do had to carry luggage in ourselves. Messy and cheap looking “reception” in the muddle of a smelly bakery/cafee. The famous gym and pool combo where one can tryly relax is gone. Have to go to another hotel through all sorts of restaurants and baars for breakfast and gym. Mattresses did not fit oversized bedframes and we got all bruised. Wc and showers without doors - disqusting. Stairways outside window required us to have curtains closed all day. Only thing not screwed up was Blue Bar. Shameful. Management nerds to be changed

Excellent location

The Berkley was outstanding, the hotel and service received surpassed my expectations.

Wonderful hotel. Been going since 1998. Staff are amazing.

Lovely stay very comfortable very clean and elegant the room was amazing large and comfortable beds, the spa was incredible we will be back

Hotel is being renovated so no access via front of hotel. We were not aware of the. Therefore difficult to get taxis.

the best!

Excellent service, as always.

Hotel not good

Too much renovation for now. Both inside the hotel and the street around the hotel.

Well maintained

The Berkeley is a first class hotel in every way. It has been recently renovated with high quality furnishings. The cafe/bar area is cosy and fresh flowers abound.Quality art decorates the lobby. The staff is friendly and polite.The food is excellent It is my favorite hotel in London.

Amazing team, rooms and location!

Great experience!

Such a treat to stay here. Highly recommend.

The staff are fantastic, particularly the doormen. But repeated billing errors from restaurants and the cafe are concerning (Over $1,200) and on four occasions which had to be addressed. The big one which let them down, they checked us out in error while we weren't in the room (downstairs having morning tea) and removed all our luggage from room. Very red faced about it, but at this level an unacceptable blunder. While an apology was forthcoming, an offer of a gift of a cake was their idea of making amends. Disappointing.

Welcoming and attentive staff, lovely room, bed was so comfortable. Rooftop pool in London, a wonderful luxury

Great service. Loved the extras...afternoon treats, kid's toy. Very friendly staff.