The property is beautiful . Reception staff are great. Julian was very helpful.
We liked the goats, the upgrade, the location.
What needs improvement is the breakfast buffet. It was substandard for a five star. The quality was not good, little variety, no service ( employees were chatting in restaurant instead of checking on guests. A number of guests had to get up from their tables to search for the waiters to request something.) the coffee was very very bad.. it seems they don’t service the machine or are using low quality coffee .
I forgot an item in the hotel when I checked out. I wasn’t contacted to tell me about it and when I found that I forgot it and emailed them, no reply.
The person who helped carry the luggage when we were checking out broke the shield on the car trunk as he was very rough opening the door. So be careful . I really liked the property, but, it needs to be worked on.