Overall Ratings & Reviews Hotel Fortaleza do Guincho Relais & Châteaux

The views of the seascape were spectacular! The food was excellent too! Definitely a 5 star hotel. The setting of this fortress made into a hotel was unique and beautiful!

We loved the location, breakfast, and character of this hotel. Bicycles are available for use, and in contrast to the note in the hotel description, there is no problem parking your car. Public transportation takes you to all the wonderful places around for hiking and sightseeing. A few great restaurants are close by but in general, it is a tranquil and magical place to spend a couple days at.

Gorgeous spot, staff delivered beautiful detail to guests, fabulous food and breathtaking views!

Very nice property very nice views. Staff are very friendly and polite. We encountered some problems at the beginning with our room, but that’s a given every time you book with Expedia, you always get the worst room possible. After speaking to them, they moved us to a better room after a few hours. The biggest problem we encountered was we had an early checkout so when we went downstairs to settle, we were told that our bill is approximately over €400 and I knew we had some dry cleaning so without hesitation we paid it. On our way to the airport we realized that they quadruple charged us on everything. We contacted them from the airport they apologized. We got some of the money back. We’re still waiting for the other part to be paid back. I do recommend this hotel and I also recommend to check your bill whether you order room service or dry cleaning or you eat at the restaurant before you leave.

Stunning view and absolutely beautiful property. It’s so clean and great condition, you feel like royalty. The view from inside the room is so eloquently designed. The breakfast is crafted for everyone, delicate pastries with all types of fruit and cheese. The beach is just a walk. There is a hill down to the beach so if you cannot walk easily, may need to drive a bit for better access. The location isn’t crowded at all so it never felt busy even with more guests. The marina is a 10 min drive away

This was an absolutely beautiful place with a gorgeous location. The staff could not have been more helpful or friendly. It is close enough to different places to go and see that taking an uber was affordable and easy. Cannot reccomend this place enough.

Great location, service and food!

There were some issues, but the staff worked diligently to remedy them. So, while there were aspects of the stay that were below expectations, the diligence of the hotel in addressing them goes a long way. For that, the hotel wins my kudos and turned something negative into a positive!

The staff was friendly. The room was beautiful. The views were amazing.

The service of this hotel is not up to standard. I booked the hotel for two days, for unknown reasons after one day we were asked to move to another room. Because of the lack of staff, it takes a long time to check in. When approaching the hotel in rainy weather no one comes out with an umbrella. In general, the hotel does not reach the stated level.

We loved everything about our stay! Wonderful staff and service! Views were spectacular! Would highly recommend!

Hotel nice but expensive

Exceptional rework of historic fortress. Arched ceiling and sitting couch on enclosed balcony overlooking the sea is a totally unique feature. If you want elegance and quiet solitude this is the place!

We were so lucky to be upgraded to a beautiful room with a balcony and incredible views of the pounding waves of the Guincho beaches. We arrived from the airport just too late for the dining room but the staff were so kind and welcoming and the chef made us a plate of cheese and nibbles which was perfect. Our first room downstairs was quite dark with a very small window and distant view of the sea and it was a little noisy, being directly on the main reception area, but the beds were comfortable and the service was impeccable and as mentioned we were lucky to move to a great room on the first floor. The bar restaurant has delicious food and there is a good selection of local wines and also cocktails. No pool and the beaches were too rough for swimming but you can pay a fee to use the sheltered pool in the next door hotel - the best of both worlds.

Spectacular location!

So many small extra touches!

El hotel es lindo y muy buen servicio pero no hay áreas de estar con los niños

Outstanding hotel in every way. Would come back … often

The customer service at this place is top notch! It’s very clean and the main areas that you can sit and have a drink or visit is beautiful! This place isn’t walking distance from the town but it’s a quick taxi ride. I highly recommend this place.

It was delightful in every sense as usual. The refurbishments were terrific