Was there for 3 nights. After the first night the AC stopped working. Maintenance tried to fix it, but it didn't work. We tried to change rooms but we're told they were booked and there wasn't an option to switch. One desk clerk was very unhelpful telling us just to open the door to the terrace. We tried and it was very noisy and then a bee flew in. We had to close it. We were very warm and uncomfortable and had difficulty sleeping the last 2 nights.

Great stay, clean hotel with nice view of the lake

Simple. Functional. Great view of the lake. Delicious breakfast.

Great hotel, helpful staff. They did a romantic room decoration for our wedding anniversary which was lovely.

Staff were very kind, friendly and helpful at the front desk and in the bar.

Pool was hot. Breakfast not bad

Perfect In all ways

Beautiful hotel. The hotel was as the pictures and more. Good breakfast and amenities and fantastic location. Staff were great too. Would definitely stay again

Staff was so helpful and very welcoming

Für 1 Nacht war es OK

Pool, hot tub beautiful terrace

Beautiful property and very friendly staff!

Great location, 5 min walk to the lake! Free parking was a massive plus, all the other hotels had charges, and there was always plenty of places even at the weekend which i was worried about! The hotel is abit dated, but it was clean and the staff were nice! Breakfast was decent!

This hotel is a very short walk from Lake Bled, but is set back from the main road so that it's quiet. It has a large free parking area in front. Reception staff were very friendly and helpful - outstanding! Our room was very clean and comfortable, with everything that we needed. Breakfast included everything to start the day well. Lake-side cafes and restaurants are nearby. It's easy to rent bikes and go for a ride around Lake Bled in under and hour. We'd love to go back to this hotel anytime.

We had a lake side room on floor 8, with a view of the castle. Staff was prompt and professional. Easy walk to lake front and bus stop. We would book again.

Great stay

Terrible stay here. I arrived at the hotel early and the staff offered to keep my luggage secured in a room until check in at 2pm. I came back at 2pm only to find out that they were giving me a room with no view even though I paid for one with a view. Then there was no AC working in the room. But most importantly they LOST my luggage! When I came back at 2pm my luggage was not in the luggage room and turns out there were no cameras either so not very secure. The first thing the employee did was accuse me of taking my own luggage out 3 times before another employee told her that there was a group that stored their luggage in the room at the same time and perhaps they took my luggage. It took them about an hour to track down the tour lead and then finally have an answer about my luggage. I sat in the lobby from 2pm check in until 6:40pm !! That’s when I finally got my luggage back. They also broke my tripod and eye glasses and all the manger offered was 10% off my stay ! It’s only after I demanded to speak to the director that I was offered a 20% discount. Sadly I would not recommend this hotel. No AC in 30-34 degree weather ! They finally offered me a portable AC that I had to refill water everyday. People should not have to do this in a 4 star hotel!

It was a good hotel, perfect breakfast with a large variety. However, the toilet in the room looks relatively old compared to the room and the deco elsewhere. My toilet seat is broken and there are some stains on it as well

Air conditioning did not work and they were not motivated to fix.

This was a very clean and comfortable accommodation.