The property was very relaxing and tranquil. The staff was friendly and took good care of us. The morning breakfast was delicious and had a variety of things my picky palate liked. The only drawback is the steps to get to the beach. You need to be in relatively good shape to make it there. Otherwise, no complaints.

Beautiful location. Lovely onsen, pool and amenities.

Room was a little tight with a family of 4. Also laundry machines don't dry well, it can take 2hrs to dry cloths.

Beautiful location with stunning ocean views. The property was perfect for us. Loved the breakfast. The dinner options at the property left much to be to desired.

Breakfast was great. The view from the Hotel was wonderful.

Absolutely incredible visit. Great staff and great service. I would recommend to anyone. Thank you for everything!

Stayed with my partner, and the entire area of Shimoda is so charming. If you want to experience a taste of the natural flora and fauna of Japan, this place is it. The staff were accommodating, helpful and kind, and the restaurant was excellent for a taste of the local cuisine. Great gems to be found nearby. My only recommendation is to rent a car for this area, as there’s so much to see but not all in walkable distances.

I wish the restaurant has better choices for a dinner.

Onsen is small but has an amazing sea view. The restaurant is extremely expensive, they have a vegan set menu but also extremely expensive. Massively more expensive than anything else in the area. Some lovely restaurants nearby so best just to skip the hotel restaurant completely.

We absolutely loved our stay! Maros and Takahashi were the highlights, they were so warm and welcoming and made our stay the best!

Great Breakfast, clean a reasonably spacious room, great location, beautiful grounds.

The shuttle bus service is nice because the hotel is on top of a hill

Great stay with 2 daults and 2 kids. Only thing is that we chose the Japanese Hutons Room and it was not very comfortable for Occidental Adults...Kids slept fine. Restaurant is great!

Amazing location with sea view like we were in Hawaii Breakfast buffet variety was abundant Friendly helpful staff The hot bath and venue decor are dated, a facelift will raise the standard up a few notches

Grete breakfast

The breakfast buffet was so good and the view from the garden can't be beat. The hotel is a bit outdated but there were good upgrades like fast wifi, newer toilets, and smart tvs.

Excellent stay, and NO complaints. The staffers are great, and the fine dining restaurant is top notch. I hope to someday come again.

Our room was very clean and spacious, with a fantastic view. Friendly staff throughout. Nice onsen. Had a wonderful stay.

The breakfast buffet was amazing and very friendly staff. We were disappointed with how dry the room was and limited walking area. The hotel is on top of a huge hill impossible to walk anywhere

It was wonderful ! Beautiful view, very modern and clean nice room. The breakfast is excellent. Barrier free access. amazing service.