Liked the gondola water taxi drop off

Friendly staff and fantastic location.

No air condition until may-was not told prior. Poor circulation in the room with no fan. Left the window up but no screen so eaten alive by mosquitos. Everything covered in dust, staff not friendly or very helpful. Positives are great location near st marks and shops and it has a direct water drop off site.

We were very happy with the location, staff, and room. Note that the staff is very helpful when things don't go as planned - I can't thank them enough for getting a room issue sorted!! Natalia in the restaurant cafe is THE BEST - treat yourself to a glass of wine by the canal and conversation with her!!

A little far from the train station but very close to Palazzo Ducale / Piazza San Marco. Better suited for a few nights stay to explore Venice well - I was only there for one night. Very comfortable and clean, classic hotel feel with nice art. Staff were professional even though I checked in at a late hour. The included breakfast was well stocked with different savory and sweet options / hot and cold food, drinks. The shower was great, fantastic water pressure. Bathroom is stocked with amenities and even a small sewing kit that I unfortunately forgot to take. There is an elevator. There is a bar/cafe bistro type situation downstairs next door attached to the hotel that closes at 11. The room came with slippers and both a firm and soft pillow. It was nice and warm inside. Window in my room opened onto the street with a nice view.

Great central location. Amazing views from the room.

Breakfast menu was limited & boring. Hotel was in great location, staff was professional,friendly & very helpful. Large room with large bathroom.

Bed was not comfortable, no kettle for tea/coffee & no Iron/ ironing board

Yes

Perfect location, 5 minutes from St Mark's square. The dock made it easy for us to take a water taxi with luggage directly to hotel. No dragging bags down the cobblestone streets. Room was spacious and had everything we needed. Breakfast had a large variety. So easy to walk wherever we needed to go. Lots of choices of where to eat and onsite bar was quite nice.

Excellent

Great location. Few blocks from St Marks Square.

Amazing location. The staff were so friendly and helpful. Beautiful clean rooms.

It was fine I think; though the room I had was potentially not the nicest.

Lovely staff, enjoyed breakfast. Perfect location and outdoor balcony for tea was a bonus!

Everyone was very friendly, particularly Nataliya! Rooms were clean and comfortable.

Bellboy great!

The room was spotless, the shower was great and breakfast was spot on. Prime location, steps from all the hot spots of San Marco. On the downside the rooms were not well soundproofed and although housekeeping was excellent, they were loud and early. Additionally the restroom near the lobby was in a bad state. On the downside, the room was no

Everything was excellent. We are highly impressed and recommend it.

First let me say I’m sad to give a bad review because there are so many things right about the hotel. Location is great, breakfast is good, room is clean and one of best showers encountered on euro trip. Staff was very friendly and would be my new go to hotel in Venice with the exception of the pillows. They were like two thin bags of cement. Hardest I’ve ever encountered, so called the desk late at night asking for softer ones and they sent up two more of the same. They came quickly and if you like very hard pillows this is a perfect hotel for all the reasons mentioned above but if you don’t and a good nights sleep is important to you then probably not the right place.