Property damaged by staff, made to feel we were lying about it, and compensation after spending £500+ was a glass of champagne on a future visit. There will be no future visit

The staff were very attentive and helpful. The room was really clean and comfortable. The family rooms have two bathrooms which was ideal. The concierge kept our bags for us, even after check out, which was so helpful. Highly recommend.

The room was spotless, housekeepers and all staff were very friendly. Housekeeping was done daily. The amenities were modern and the towels and rags were brand new and spotless. I would highly recommend staying at this hotel

Great chocolate in the fridge each day!

Friendly and professional staff

Every thing at the hotel was first class

If you enjoy the hot water, this is not the right place for you. If you like to wash with freezing water or step on freezing bathroom floors or love the efficiency of a non-working AC system, then you have found a gem. That’s all.

We loved our stay; the room was spotless and the service was exceptional.

The hotel and staff were lovely! Wonderful breakfasts and great location!

The hotel was clean, and the staff were exceptional! The location is in walking distance to so many attractions. This is a must stay!!

Disappointing bathroom. Looks like my grandparent's…

Love this hotel, has a very warm personal feel to it plus has great history to discover.

Unfortunately a couple things didn’t work in the room but staff was accommodating and we were well taken care of.

Beautiful hotel!!!

The family room was excellent for our group of four.

The Staff were outstanding in providing service, counsel, assistance and guidance. They were responsive to our every question and need. The room was snug, for 3 of us, but the location was great. Staff help with our luggage and our transportation to the airport was excellent.

I enjoy staying at St Ermin’s. Location is great. Staff is very friendly.

Nice hotel.. great location . Staff was super friendly !

The service was truly impeccable!

Great hotel. Breakfast is phenomenal.