Beautiful. Star gaze suite was amazing

Reception staff, restaurant staff, all staff we encountered were amazing . Room was very clean and very warm. Swimming pool was very relaxing

Recently stayed over nigh

Nothing was too much trouble for this hotel. One of the reception staff even gave advise on walks from the hotel door. Our room was superb and definitely lived up to our expectations having read the positive reviews from other travellers.

Great check in, very friendly welcome and instructions on hotel, dining etc. Room in Waterfall Lodge. Fantastic view of roaring water fall. Room very clean and in good condition. Very hot

Fantastic hotel. Really friendly staff. We will definitely be staying again. A truly beautiful vibe.

Rooms, location and facilities great. The hotel team were amazing

Great hotel. Location close to shops, pubs and restaurants and also not far for walks and exploring the countryside. All staff were welcoming and friendly. Room was lovely and clean. Breakfast was nice and the spa was great too and not too busy! Would recommend and would stay here again ☺️

Great staff, relaxing spa facilities, comfy rooms and tasty breakfast

Great variety of hot, cooked-to-order breakfasts as well as wide range of continental items, all of which were great quality. We were also offered tea or fresh coffee and fresh juice that was brought to the table, along with toast. Room was comfortable and cosy. We had a balcony room overlooking Ambleside high street. Room was generally clean, just a few attention to details missing such as on the towel radiator. We ate in the restaurant ain’t the evening, enjoyed the food we ordered (main and dessert). We had an Irish coffee in the bar afterwards. Would be nice to have a drinks menu in the bar offering a wider selection/few cocktails as there was only a wine menu. Service was great throughout our stay. We used the pool which was nice, really liked the outdoor spa pool. The steam and sauna were ok but didn’t have very good seals around the door so the didn’t reach the high temperature I’m used to.

Breakfast was fabulous, as was the pool and outside spa. The location was excellent. Disappointed with the sauna and steam bath, temperature was not hot enough

Breakfast options were great and service was excellent

Check-in was quick and easy - the lady who checked us in was friendly, knowledgeable, and very helpful. Our room was lovely, with a large and comfortable bed, plenty of cushions, and a peaceful, warm atmosphere. There were also tea-making facilities and a fridge, which was a nice touch. We didn’t get a chance to try the spa or gym facilities this time, but breakfast was excellent - a great variety on offer, quick service, and perfectly cooked scrambled eggs! The hotel’s central location was ideal for exploring Ambleside, with everything just a short walk away.

Best breakfast I ever had in a hotel. Spa lovely (just needs a bar). The standard rooms are small and very warm, I’d upgrade to a bigger one next time.

The staff were absolutely brilliant at their jobs, so friendly and yet professional. The hotel has ample parking, serves a brilliant breakfast and has a great spa. HIGHLY RECOMMENDED

Lovely breakfast, both cooked and buffet. Service was polite and efficient without feeling rushed. Plenty of room in the dining room and lounges. Our bedrooms were spacious and clean with many sockets, a hot tub and whirlpool bath, full set of Wainwright’s guides, and the fridge was kept stocked with fresh milk (not the usual UHT rubbish), water, tea, coffee and even biscuits. The WiFi was excellent, probably the best hotel WiFi I’ve ever used. I was surprised that such a nice bathroom didn’t have a soft close lid on the wc. We didn’t have dinner in the hotel because the menu options didn’t appeal, especially with young grandchildren visiting us. The main car park can get a bit tight, but they’ve got a couple round the corner which have more room. Most places in the Lake District are easily reachable from Ambleside. The hotel is better inside than it looks on the outside, if a little quirky - we’d definitely choose it again.

Reception staff excellent, great breakfast, restaurant staff most excellent. Nice spa. Great location Evening meal service let down an otherwise excellent stay.

Excellent hotel. We thoroughly enjoyed our first stay. I'm sure it won't be our last. We particularly enjoyed the outdoor hydrotherapy pool.

Amazing stay fantastic hotel and very friendly staff

Fantastic lication wonderful staff and relaxing spa outdoor pool a bonus