The man on reception

Breakfast was good, rooms were clean. The rooms were really warm even though it was late March. There was a fan and windows opened but it made little difference. The spa was very average, it could be significantly better as well. It was very busy for how small it was, they could have it a lot bigger if they used the space better as there is a big gym area bigger than most hotels and not one person used it!

Underwhelming. This is a very ordinary hotel, despite the hot tubs, pool and spa. The decor is vile, all dull browns with turquoise. In the “Troutbeck” room there is a nasty trip hazard into the bathroom. A stubbed toe was annoying but a cracked skull would have been more so. Tip: if it’s not fixed put a rolled up hand towel down to fill the gap and catch your attention. Pillows were like sandbags and need immediate replacement. The mattress had an uncomfortable lump and was likely in need of replacement too. The hot tub was good, as was the jacuzzi bath. The fridge was handy, and the chairs comfortable enough for a short while. Free parking on site. The building is a maze of corridors and stairs. Regrettably the lift was out of order for the first 24 hours or so. As a walking stick user this was less than ideal. Breakfast was okay but not special. My choice of evening meal, “roast of the day”, was almost inedible. Vegetable selection poor. The wait staff were pleasant but scruffy, in contrast to the smart and highly exuberant maitre’d. It is far from being a gourmet restaurant and there are other places to eat.

We stayed in Olive 3, which has a jacuzzi double bath, steam room, sauna and shower! Beautiful! We used the spa which was lovely peaceful and clean. The restaurant staff, service and food is excellent and this is about our 10th visit. We love the place and staff.

We had an amazing time. The hotel is lovely, every piece of decor & furniture is luxurious. The staff are all very pleasant and helpful. We were booked in for B&B and breakfast was wonderful. When we arrived Liam checked us in & explained the town was experiencing power cuts & lifts weren’t working. As I have mobility issues they couldn’t give us our intended room instead we were given Room 2 Olive Mews and I can only describe it as heavenly, with it’s own spa. I booked a massage and it was great too. We are home now after being pampered & spoiled. I think we have found our new No.1 favourite hotel. Thank you

Fantastic hotel. Very clean and welcoming. Superb staff super breakfast superb location what more can you say. Room was tremendous we really enjoyed ourselves. It was a proper break in wonderful surroundings. I do recommend and will definitely return.

We went as a foursome to celebrate an anniversary. The staff, as always, are friendly and helpful and the service in the restaurant is efficient and cheerful. We had great rooms with a great view of the fells. The spa is wonderful. I had a fantastic afternoon in the gym and pool then relaxed with a book with occasional trips to the outdoor spa. Being a Club member offers lots of benefits

Amazing stay couldn’t have asked for more from the staff or property.

The room was lovely and clean. Staff throughout the whole of the hotel were very friendly and nothing was too much trouble. Amenities were also very good. Looking forward to our stay again hopefully very soon.

Room very warm tired but clean staff freindly and helpful

I recently stayed at the Salutation Hotel & Spa in Ambleside and came away genuinely impressed. Perfectly located in the heart of town, it’s an ideal base for exploring the Lake District — with shops, cafés, and walking routes right on your Staff were friendly, welcoming

Very clean and well ran hotel staff were great

Staff excellent

Fantastic facilities and very friendly staff

Great hotel with the most friendly staff. Really central location.

Staff always wanting to help. Great service. Great breakfast.

Wonderful stay - the staff are a really nice bunch of people. Brilliant location and great for exploring the local area overlooking the town :)

We loved room 114 with a balcony and jacuzzi bath. The food - breakfast and dinner - were wonderful and the staff invariably charming (especially Manuel). The spa was excellent with a decent pool, steam room and sauna and a gym, all of which we used. A brilliant little holiday.

Great location, staff, and rooms

Great trip. Nice room. Very clean. Good bath with loads of hot water. Restaurant very good. Lovely indoor pool. Staff excellent.