Radisson Hotel & Conference Centre West Edmonton

Explore Radisson Hotel & Conference Centre West Edmonton
7,4
Pleasant
From 2.502 reviews
Cleanliness

7,4

Room Comfort

8,0

Service and Facilites

8,0

Traveler Reviews Radisson Hotel & Conference Centre West Edmonton

Number of reviews per page
20
40
Top reviews
Ian
icon-with Children
with Children
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I booked and paid for a single room with two queen beds for four people in March 2026 for my August 5-7 stay. But upon arrival I was assigned a kitchen suite with an adjoining room that had only one queen bed. The kitchen suite had no furniture except a table and chair. I told all of this to the front desk staff and he could only give me one cot which was suitable for only one person. Three of us shared that queen. I was offered no alternatives nor compensation for this situation. When I checked out I told this to the front desk. She only apologized & admitted they were overbooked. Unless I am compensated for Radisson’s mistake I will never book against any Radisson.
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Nelly
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not sure why but when entering the room we started to sneeze. Its actually our 3rd time staying in this hotel but it just happened this time. No time to complain, too late. Our mistakes! A bit expensive for no free breakfast!
Candace
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was all around a good hotel to stay
Luigi
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A little dated but price was good, room was clean
Victoria
icon-with Children
with Children
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I found it closed to my amenities
Iliesa
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room and friendly staff.
Sherri
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel not only made the guests pay in cash (computers were down) before you could get your room with no notice given and a credit card on file but they also triple charged my card without my authorization. After working with the front desk team they were able to refund the two extra charges but had no understanding why it happened. I did request to talk to the general manager but he wasn’t in. I called five additional times the following week and no calls were returned and the general manger was always unavailable. There was also a hole in the door. It was fixed with plaster and colored with marker to make it look like the wood grain and if that wasn’t enough a homeless man was sleeping directly outside our window. This may have been my worst hotel stay ever and I was charged three times for it. Very unhappy.
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Shadab
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

parking ,rooms
Karah
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was nice, clean, and big! We stayed in the tower section (I believe), and have no complaints! Would definitely book again! Staff were friendly and kind!
Myra
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice spacious room. Reception lady very good and helpful! Bath-tub is very very slippery when showering! Needs a mat and hand rails! We put a hand towel down in the bath so we didn’t slip. Body wash bottle was empty Restaurant was a 7:5 out of 10. Don’t order the fish, it’s not fresh! Burger very good Breakfast was a 6 out of 10 Good location very easy to find close to mall and only 30 minutes to airport Pool for the kids Would stay again
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Dany
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Xxxxxx
cindy
icon-with Friends
with Friends
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to all amedies
Gurbinderjit Singh
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything was good only in the room lamp was not working and there was not even charging spot one side of the bed.
Lana
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our room smelled weird.
Tyler
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Credit card rule is crappie!
balraj
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

breakfast was not included and nothing near when we check in staff wasn't not perfashanal
Brad
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was great.
Jennifer
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I purchased 1 room - 2 beds for 2 adults. When I opted for the full breakfast I assumed it would cover both adults. I was told by the desk agent that I only had 1 breakfast, but he reluctantly gave me the second one (we did not use them, so I cannot speak to the food quality). There were a lot of kids, which was nice. The pool was busy and not enough towels to facilitate everyone. The beds were sad - very uncomfortable. When I checked out they did not know who I was. My stay was obviously mismanaged. I was called the wrong last name, and they pre-authorized my credit card $100 for incidentals, but then a second which I did not approve for $122.05. I was told both were a pre-authorization and they would not put the charge through, but … why? No explanation. Poorly managed, poor quality - we will never stay here again.
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Robert
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I will return, good price:quality ratio.
Rick
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The enterance was dirty and the hall way carpets were dirty and stained. The room was good though
Number of reviews per page
20
40