8,8
Very Good
From 1.192 reviews
Cleanliness

9,2

Room Comfort

9,0

Service and Facilites

9,2

Traveler Reviews Chateau Jasper

Number of reviews per page
20
40
Top reviews
Meena Kaur
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very clean room and hotel. Spacious and good amenities available.
Lucinda
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Loved our stay here. Also love that they are pet friendly.
WENDY
icon-with Partner
with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff Comfortable rooms Liked the coffee bar Breakfast was good but expensive and not much choice with the buffet Lots of tourist buses parked outside hotel
Shayne
icon-with Children
with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed for business. It was decent. Disappointed in the lack of breakfast
Tina
icon-with Friends
with Friends
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room is a nice size and very clean. We love having a fridge and coffee machine.
Christian
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bottled water complemetary
Meryl
icon-Family
Family
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is very old and needs a good upgrade. With the old carpet and the carpet around the bed you couldn't tell the last time it was cleaned. the bedding and kitchen area, and bathroom were cleam.The pool was too cold to enjoy and the hot tub the jets didn't work.
Jacquelyn
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean rooms
Chantal
icon-with Children
with Children
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Pool was good
Mehboob
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good place to stay
Holly
icon-with Children
with Children
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great room. Very clean and comfortable. Lots of parking (underground and outdoors). A great place to stay in Jasper.
Mark
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was great. Would Recommend.
Loren
icon-with Friends
with Friends
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Bedding & pillows very comfortable. Overall clean and very acommadating staff. Hot tub jets could use better jets. Overall pool and hot tub limited, otherwise facilities top notch.
Jo-Anne
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place to stay when in Jasper. There is a hidden gem in the restaurant. Food and service are both amazing! Thank you Megan! Only thing we missed was the gym as there really wasn’t one??? Would recommend and stay again.
Jordan
icon-with Friends
with Friends
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room. Somewhat too warm. Loud toilets. Hot tub area is not relaxing and swarming with loud children.
Steven
icon-with Partner
with Partner
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

They have free parking at the hotel. The pool and hot tub were a good size. The staff were extremely helpful and friendly. Close enough to walk to the main street.
Kristy
icon-with Children
with Children
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff on the nights I was there was the friendliest and most helpful ever!! I would actually return just because they were interactive and made everyone feel welcomed. Amazing experience when you actually get great customer service. Thank you!!
Alan
icon-
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was just fine. The clerk at check-in was extremely helpful and got me a room right by the elevator because of my bad back. Very quiet and a great stay. The problem with the breakfast was the same as with supper. There was nobody to take care of any of the guests and both times I had to wait for up to 10 minutes for somebody to show up. They don't seem to have any ability to service the hostess desk and you actually have to go into the dining room and go hunting for somebody. What a pain. This completely ruined my experience in the dining room.
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Tanya
icon-with Children
with Children
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice rooms, pool is decent. We stayed here a couple of times with no complaints.
Darin
6,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Parking was all full, wifi worked intermittently, hot tub water had small fibers , hot tub jets not working properly. Previous suite occupants or cleaning staff had left window ajar behind curtain which we only discovered the morning after first night while investigating cause of unpleasantly cold overnight room temperature.
Number of reviews per page
20
40