Great spot especially for kids

Whirlpool was broken - again. Staff didn’t care when I told them. Hotel room was damp. Place isn’t as well maintained as it was ~5 years ago

The pool was clean and lifeguards were present. Very busy pool and noisy area at certain times. Fitness room was small but worked for what we needed.

Checking in was great. Friendly staff. Room was clean and the pool, very cool.

Clean staff was great and it is a very family friendly place. The pool is great

My boys (ages 8/9) had a wonderful time spending at the pool. The entrances were convenient and the balcony overlooking the pool was neat. It can get noisy when the pool is open, so you may want to choose in interior room if you want quietness. Location is great and close to other activities like the Factory. Staff at the on site restaurant is nice and attentive.

Great kid-friendly hotel with a wonderful swimming pool.

Two thumbs up!!!!!!!!!!!!

Nice hotel but it was really loud because there was a girls sporting event and it seemed like a bunch of teams were staying there. However, I would stay there again.

The pool and staff were great, the rooms are clean but are older. We enjoyed our time there and would definitely stay there again.

N/A

We loved our stay (Mom, Dad, 9 year old girl). We were directly behind the waterslide entrance Fri-Sun. **** Hope to try a room on the B side next stay ;) I would recommend utilizing the pool/hottub when they first open. (They have great pool hours), having an atrium patio made it so accessible) Theres a small arcade that was fun, its a tad warm in there The restaurant was good. Theres a robot that brings your food to the table for the wait staff, our daughter loved that. A few downsides, Only 3 jets in the hottub work, it was still relaxing though (12+ only, depending on the lifeguards lol) The pool is very crowded at times and some of the chairs are worn with slight tears so be careful, (sit gently) Having a room so close to the pool was lovely but our swimsuits wouldn't dry, quite humid..luckily we brought 2 each, and we did find the laundry facilities to dry it before packing. (2 washers/2 dryers $4.00 (loonies) each)

noting

Clean comfortable rooms, pool area was clean and a lot of fun for the kids. Lots of restaurants/ shopping around the property

Our room was very clean as was the rest of the hotel ! The kids loved the pool, however there was a ton of people which made it a bit difficult at times but that cant be helped . The slide is alot of fun , but is for older kids not kids under age 6 id say ! All the staff were wonderful and helpful. We also enjoyed the arcade !

Very loud

Everything was fantastic but the rooms as starting to show their age.

Loved the family friendly vibe!

.good

Clean nice staff family friendly and had Shelly's restaurant connected