Very good breakfasts, some maintenance on wheelchair access lift required but overall the hotel exudes a vg quality feel.

The shower flooded and my partner was ankle deep in water so we each had to have a bath. When the bath water drained it bubbled back up through the drain and brought lots of dirt up with it. Staff weren’t interested in feedback as it seemed they rushed through our checkout. The trip also felt tainted from the start as a guest in front of us while checking in was complaining about cleanliness at the front desk.

My stay was okay room small and dark bed on the small side for a double. Ate at the hotel restaurant, had steak frites which was amazing and at a fair price. Breakfast, again food was top quality. It put me in a great mood all day.

Lovely hotel and breakfast was very nice. It was a small room which was to be expected Strangely there was a step up to the bathroom and this had a glow in the dark sign that was annoying at night A few little bits that could have been better. No plug near the desk to make tea had to use bedside table, door stop needed repairing in bathroom. But all minor. The spa was a nice addition. Nice location in Harrogate.

Lovely hotel in walking distance to the town. Room clean, only provided with 2 teabags though. Be careful the water is charged at £1.50 if Ur not gold customers. Spa was lovely and relaxing but only have an hour use each day. The hot tub was outside and I didn't use that as the water looked too dirty. My husband and I stayed but we didn't have breakfast as we thought the price was too much. Lovely complimentary cookie on arrival.

The hotel is a lovely location.Harrogate is a lovely town .Not far to walk into town.Lovely and clean good breakfast .We really enjoyed our stay .

Can’t fault anything had a lovely stay even got a upgrade, and the cookies you get when checking in are so good, definitely recommend

My husband and I stay here regularly, everything is always 'spot on', staff are lovely and really organised, nothing is too much trouble.

Check in is quite quick. You get a complementary cookie each in a bag which is a nice touch. Our room was spacious. It had a fridge in it which was a plus point along with a safe, hair drier, supplemental convector heater, large decent LCD telly a digital alarm clock and a fan. Internet is free for Hilton honours members. We found one stained pillow case on arrival but once informed reception they had it quickly changed by staff. The hotel is close Harrogate centre so it's excellent for a short walk in to town. Car parking in the hotel car park is £18 a night. If you have a disc zone disc you can park outside on the street for free if you arrive at 3 pm until 9 am next day. Breakfast is a self serve buffet. It was one of the better ones I've had at hotels and I couldn't really fault it at all. Spa access is complimentary for hotel guests. You are allowed one hour a day however on both days we were in longer than that and it was fine. I suspect it would only be enforced if it was really busy. Spa facilities consist of an indoor Jacuzzi which is good for 4 people maybe 6 at a squeeze, and it's nice and hot. Swimming pool was a a decent temperature too and typical hotel size. Sauna was nice and hot and good size. Steam room was also hot and a good size. There was an ice room alcove however the ice machine was u/s at time of visit. There is a hot tub outside too which was a nice additional touch. I would definitely return to this hotel and would recommend it.

Got a good deal but the hotel was not great. Quality of breakfast ingredients seemed poor. Worse case 1 small working lift for the whole hotel and it only fits 4 people with luggage. Had to wait about a lot. Overall not great.

room was very outdated and in need of a lot of TLC. Reception desk was undermanned when a lot of guests were trying to check in.

Disappointed unfortunately. Blood stain on mattress protector and although the bedroom was large, the furniture was shabby and in need of replacement. The spa area was tired. Some of the grout needs replacing. One member of breakfast staff was really stolen could not even crack a smile. My husband ordered some champagne to the room as a birthday surprise but despite 2 Reminders they still did not bring it. This was probably a nice hotel once unfortunately now not great.

Wonderful hotel in an interesting old building full of character and history, however the rooms desperately need air-conditioning installing because our sleep was very poor as the room was very hot, even with the windows open. Appreciate it may not be possible to install proper integrated a/c systems but at least one of those floor standing plug-in units in each room would make a big difference. Something needs doing to account for these modern hotter climates. Otherwise all good and breakfast was excellent.

The hotel is ina good location, everything is very walkable, albeit Harrogate is hilly. We stayed in a King Room, which had lovely space, however we were disappointed how blandly decorated the room was. The hotel as a whole was lovely, the spa area was a great addition and was perfect for a couple of hours rest after walking around Harrogate. The bar area and patio were also pretty and a great space to reset.

Spa and pool were great and staff very welcoming. Hotel is very grand and sits in its own grounds which was nice. It was a easy walk into Harrogate to the shops, station or park. Room was clean and well serviced but whole hotel could do with some TLC. Only one small lift worked all week. Service at breakfast, bar (food & drinks) was variable. It was sometime necessary to ask for something multiple times, which was a little frustrating. Great selection at breakfast but please fix the toaster, it was either undercooked or trying to set the place on fire. Champagne bar is a little misleading as its part of the main restaurant and although we did manage to get a drink there it was clear this was not normal as we were told there was no where to sit, because the restaurant was fully booked (even though there were bar stools) it was only used for serving the main restaurant only.

+ Rooms was really spacious and clean - bigger than expected and the shower/bathroom was huge - big enough for a bath for sure. Shower was powerful too - The jacuzzi pool in the spa was grimy (there was a plaster in it) and the rooms were very very hot.

We had a lovely night at the hotel. Enjoyed drinks in the beautiful bar, a refreshing swim, a comfortable nights sleep and an excellent breakfast. The staff were really friendly, helpful and at the same time very professional.

This hotel is an iconic landmark in Harrogate so we were excited to stay there, however I found the waiting staff in the bar really quite uninterested in us and the receptionist that I checked out with quite rude. We had booked half board which includes £35 per head for each adult staying at the hotel towards your evening meal. When we checked in we were informed to put all food on our bill and then at checkout it would be deducted by £70.00 this we did but upon checkout I was told that I should have informed the bar staff that we were half board? In the end the receptionist agreed to deduct it but only under duress which she made quite clear. This left a sour taste TBH. On top of that you took the amount that I owed immediately and you still have a pending amount being held on top of this from my bank account which I cannot have access too, this is 6 days later after checkout and even after me calling the hotel to inform them. Are you going to release this money to me or should I charge you interest?

The room was clean. The staff were very helpful and the swimming pool was easy to find in the hotel

Room was very big but dusty and tea and coffee not great. Shower needed to be new as was very rusty.