Very pleasant stay

Beautiful. Right next to the beach

Such calm and cozy room .very neat and clean. Beautiful garden.nice staff. Close to the beach.

Love the staff, room and location

Great location on the beachfront. Well maintained property with clean rooms and the extras you would expect - safety deposit box, ironing board etc. I wasn't particularly impressed with the in house toiletries which seemed cheap. Staff were all friendly and helpful and parking was easy and included in the booking price. Breakfast was fine but a little underwhelming. There was a good but not extensive range on offer. The breakfast room itself was pleasant and calm. All in all a good hotel. Would happily return.

We stayed here on the 19th May ready to talk the shuttle to France. The staff were friendly proffesi and answered any questions. The room was lovely very clean everything you would expect with real comfy beds. The hotel is in the perfect location to walk along the sea front or have a stroll through the gardens at the back. Would highly recommend this hotel and stay again.

Everything was clean and all the staff were happy and helpful.

The room was really lovely 4*. It was quiet, overlooked lovely gardens. Great size and nicely laid out. But coming into hotel reception was dark and smelt of stale beer....we actually thought of leaving. Staff not very friendly or welcoming, apart from one person in breakfast room who was very helpful...Leo. Food and breakfast were all good. We didn't use swimming pool as it didn't look great and had read several poor reviews. But location was brilliant. Short walk into a lovely high street and along the canal. So room 4* staff and reception area are just about 3* I was surprised how dark it is inside as it is right on sea front but there were no lounges, dining areas over looking the sea. Sea front and walks were stunning. Parking was great. Room was clean but not spotless. And we had a tricky encounter with staff when we asked for clean cups for our room! Overall quite a pleasant stay, positives just about out weighed the negatives

Great stay as always. Pool, bar and breakfast all excellent. I have used this hotel for many many years, to stay or just to use the bar. Always one of my favourite places to be.

Free upgrade to a lovely sea view . Staff were very friendly and helpful.

Great stay, lovely breakfast, loved the pool and spa too.

We stayed for six nights, there was some fluff on the floor when we checked in, it was still there when we checked out! One evening, we had a decent lunch so only wanted a snack in the evening. We both had ham sandwiches which while nice ham, no attempt had been made to present them, for example, a salad garnish would have gone a long way. At breakfast the buffet was always running out of teaspoons, mugs for tea/coffee, marmalade, stupid things. One evening I went to use the disabled toilet, the attached picture shows how I found it.

Nice seafront position and comfortable room but breakfast was a real let down

Great view, liked the atmosphere, good value on a weekday.

Beautiful room, which was one of the suites, very clean, spacious, quiet! Would highly recommend

Overall good. Room not cleaned first day, phoned reception and they said cleaning may not be done till 4pm - too late for room cleaning in our opinion. Bar staff good, girls who did massages were lovely and very good. Some staff in other areas not quite 100%. Restaurant menu the same every day but food good, our waitress was very efficient and sweet. Would come again - just needs a couple of tweeks

Lovely room (free upgrade to a sea view room). Staff helpful and pleasant. Food in Martello Bar very good if a little pricey.

Beach view obstruction. No correct glasses for gin and tonic’s

The room and bathroom were clean and spacious. Shower head started dripping at 5am. Whilst they do not offer early check-in, a little more effort could have been made as we'd arrived on a long haul flight and wanted to rest.

Staff very friendly and helpful. Clean room, nice spa. Very happy overall. Bar was a bit pricey though.